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Administration Officer
Description
At Bamganie Pet Cremations, we help families say goodbye to beloved pets with dignity, compassion and care. Behind each phone call, booking and every carefully prepared return is a family trusting us during one of their hardest days.
We are looking for a dedicated individual to join our administration team, someone who is organised, reliable and understands the importance of empathy and care in the work we do
This role is perfect for someone who enjoys helping people, values meaningful work, and takes pride in the small details that make a big difference.
What the role looks like
No two days are exactly the same, but your role may include:
- Support families and veterinary clinics with compassionate & professional pet aftercare services
- Respond to phone and email enquiries
- Assisting with scheduling and daily coordination
- Preparing paperwork, memorial orders and return information
- Being a calm, compassionate voice for clinics and families when needed
- Ensure all client, pet and veterinary information is entered accurately and efficiently
- Work closely with drivers and operational team members to help ensure smooth communication and service coordination
- Help maintain a high level of care, respect and attention to detail
We think you’ll fit in well if you:
- Are naturally caring and empathetic
- Like structure, organisation and staying on top of tasks
- Have strong attention to detail
- Communicate warmly and professionally
- Enjoy working as part of a supportive team
- Can handle sensitive situations with maturity and compassion
What matters most to us is finding someone with the right heart, attitude and willingness to learn.
What we can offer you
- A genuinely meaningful role where your work matters every day
- A supportive and understanding team environment
- Full-time stability
- Ongoing support and training
- The opportunity to be part of a company that treats every pet with respect and every family with compassion
If this sounds like a role you would love to be part of, we would love to hear from you.