Description

Veterinary Receptionist / Administration Assistant – Full Time
Join our dedicated team at Crows Nest Animal Hospital

Crows Nest Animal Hospital is seeking an experienced Veterinary Receptionist/Administration Assistant to join our friendly and professional team full-time. If you’re passionate about delivering exceptional client care and thrive in a dynamic clinic environment, we’d love to hear from you.

What you’ll do:

• Provide warm, professional service to clients and patients in person, over the phone, and via email.

• Build and maintain strong client relationships by assisting with enquiries and requests.

• Manage scheduling of appointments and procedures.

• Oversee daily administration tasks, including insurance claims, patient histories, and banking.

• Keep reception organised, welcoming, and efficient.

• Support workflow across the clinic, working collaboratively with the wider team.

• Handle key admin functions: recalls and insurance processes.

• Liaise with support office teams, including IT, to ensure smooth clinic operations.

What we’re looking for:

• Exceptional communication skills, both written and verbal.

• A natural ability to connect with clients and build trust.

• Calm, compassionate, and professional under pressure.

• Highly organised, responsible, and self-motivated.

• A team player who values collaboration and respect.

Interested?

Please apply online with your resume and cover letter.

We look forward to hearing from you!