Description

Full-Time Practice Manager – Hurlstone Park Veterinary Hospital
Lead a dedicated team and help shape the future of our thriving clinic

About Us
Hurlstone Park Veterinary Hospital is a well-established small-animal practice with a warm, community-focused reputation. Our passionate team is committed to providing exceptional veterinary care and outstanding client service. We’re seeking an experienced and motivated Practice Manager to guide our clinic operations and support our talented veterinarians and nurses.

The Role
As Practice Manager, you will oversee the day-to-day running of the hospital, ensuring smooth operations and a positive workplace culture. Your responsibilities will include:

• Managing and mentoring a close-knit team of vets, nurses, and reception staff

• Overseeing rosters, recruitment, onboarding, and staff development

• Driving excellent client service standards and maintaining strong client relationships

• Monitoring clinic performance, budgeting, and inventory control

• Implementing and improving policies, procedures, and workplace health & safety

About You
You’re a natural leader with strong organisational skills and a genuine passion for supporting both people and pets. You will bring:

• Previous experience in a veterinary, medical, or similar practice management role

• Certificate IV in Vet Nursing preferred but not essential

• Excellent communication and team-building abilities

• Strong business and financial acumen, including budgeting and reporting

• A proactive approach to problem solving and process improvement

• Flexibility and a hands-on attitude to meet the needs of a busy clinic

Why Join Us?

• Competitive salary and benefits, commensurate with experience

• Support from an experienced leadership team

• Access to professional development including dedicated Practice Manager program, face-to-face training and online courses

• A friendly, collaborative workplace that values work–life balance

• The opportunity to make a real impact in a respected, community-minded hospital

How to Apply
If you’re ready to take the next step in your management career and help our team deliver the best care to pets and their people, we’d love to hear from you.

Please apply online with your updated resume.

We can’t wait to meet you!