Client Services Representative
Description
-Treats clients and patients with empathy and compassion
-Answer telephone calls quickly, efficiently, and in a professional manner using a multi-line system
-Warmly greet clients
-Prepare patient files
-Recieve and relay client correspondence and updates client financial records\
-Answers client's inquiries about basic animal care questions and routine procedures
-Admits patients and handles medical records accurately
-Prepares client invoices
-Handls payment transactions