Corporate Account Manager
Description
Job Title
Veson Nautical is a well-established and rapidly growing software company working to provide end-to-end logistical, operational, and analytical solutions to propel the efficiency and effectiveness of Maritime Commerce.
The Opportunity:
The Corporate Account Manager is responsible for managing and growing a portfolio of accounts within Veson's Corporate client segment. The primary focus is commercial: driving upsell and cross-sell across a book of accounts that, while varied in size and sector, share significant untapped potential. Alongside revenue growth, this role requires strong relationship management – building the trust and credibility that make expansion conversations natural and ensure long-term client retention. As part of the Corporate Sales team, the Corporate Account Manager acts as a trusted partner to each client, combining commercial ambition with genuine customer advocacy to deliver sustainable growth across the portfolio.
Responsibilities:
Account Retention & Growth
- Own renewal strategy and execution across assigned accounts, proactively identifying and mitigating churn risk before it materialises
- Drive upsell and cross-sell opportunities across Veson’s product portfolio, with a focus on converting low-spend accounts into deeper, broader relationships
- Lead renewal and expansion negotiations, balancing client needs with commercial objectives and preparing proposals and pricing strategies in collaboration with internal teams
- Conduct regular business reviews to assess account health, track product adoption, and surface new opportunities for value creation
Account Planning & Mapping
- Develop and maintain detailed account plans for each assigned client, mapping stakeholders, understanding buying centres, and identifying whitespace for expansion
- Build and maintain strong relationships with key contacts at all levels - from day-to-day users to executive sponsors - ensuring Veson is embedded across the account
- Navigate client organisations to identify additional buyers, influencers, and decision-makers who represent upsell or cross-sell potential
- Maintain a current understanding of Veson’s product suite, roadmap, and competitive positioning, as well as the market dynamics shaping each client’s business
Pipeline & Performance Management
- Build and manage a structured expansion pipeline with sufficient coverage to consistently achieve upsell and cross-sell revenue targets
- Maintain accurate account documentation, stakeholder mapping, and opportunity tracking in Salesforce
- Provide reliable forecasts for renewals and expansion revenue, with clear visibility into risk and opportunity across the portfolio
- Track account performance against growth targets and adjust strategy accordingly, collaborating with Customer Success, Product, and other internal teams as needed
Qualifications:
- 3–6+ years of experience in account management or B2B SaaS sales, with a focus on retention and revenue growth
- Proven track record of achieving renewal and expansion targets across a portfolio of accounts
- Strong commercial instincts with a natural ability to identify upsell and cross-sell opportunities, even in under-penetrated accounts
- Demonstrated ability to build trusted, long-term client relationships across multiple stakeholder levels
- Strong account planning skills - able to map stakeholders, identify whitespace, and develop clear growth strategies per account
- Confident negotiator; able to handle objections and lead commercial conversations with professionalism
- Self-organised and proactive, comfortable managing a high volume of accounts simultaneously
- Proficient in Salesforce; strong written and verbal communication skills
- Knowledge of maritime, shipping, commodity trading, or related industries is a plus
- Occasional travel to assigned territoy may be required
#LI-Hybrid
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points.
About Veson Nautical
We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts.
Veson Nautical is a successful, rapidly growing global software company. Our clients are the world’s leading commercial maritime owners, operators, and commodity trading companies. Veson’s solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in London, Paris, Singapore, Shanghai, Hong Kong, Oslo, Manila, Tokyo, Houston as well as other locations and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm, and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.