Sr. Technical Writer - AI Documentation Specialist
Description
About Us
Versa's mission is to secure anywhere, anytime access to anything. We are a well funded, pre-IPO company that is a market leader in SASE, SSE and SD-WAN. We are unique as have a platform that simplifies, secures and modernizes your infrastructure by converging security and networking at any edge – Cloud, WAN or LAN. Our platform provides a broad set of capabilities to address multiple use cases and is delivered either via the cloud and on-premises. We also offer multiple options to consume our solutions as either do-it-yourself or managed service.
Our goal is to deliver the best technology, maintain our rapid pace of innovation and deliver best support that provides unprecedented business. Our platform can be used for many use cases, including:
- Full software-defined branch
- Secure SD-WAN for any branch office, store, corporate sites, data centers and private clouds
- Security Services Edge (SSE) that delivers complete set of cloud security services
- Unified SASE solution for branches, hybrid workforce, IoT and secure multi-cloud networking
- Next-generation managed services for service providers.
Thousands of enterprises across multiple industry verticals and geographies use Versa today. Customers include companies like Adobe, Visa, Cargill, CapitalOne, BP, Walmart, J.P. Morgan Chase. Many large and small Service Providers offer managed services based on Versa’s platform.
This is an exciting opportunity to be part of an emerging force in these hot market categories.
We are actively looking for an experienced Sr. Technical Writer to join our dynamic team.
Role and Responsibilities
As a Senior Technical Writer - AI Documentation Specialist, you will be working as a member of a friendly, inclusive, and high-caliber team to:
- Establish and implement documentation strategies for product documentation.
- Create high-quality technical documentation and webpages for Versa Networks software and hardware products.
- Lead initiatives to improve documentation accessibility and user experience through AI-powered tools.
- Collaborate with cross-functional teams to ensure accurate and up-to-date documentation.
- Implement AI-driven solutions for content creation, translation, and maintenance of technical documentation.
- Leverage AI technologies to enhance and streamline the documentation process.
Qualifications
To succeed, you will need:
- Excellent writing and editing skills.
- Ability to quickly come up to speed on Versa Networks products and technologies.
- Solid understanding of AI technologies and their applications in technical writing.
- Experience in establishing documentation strategies across a company, particularly in startup environments.
- Proficiency in using AI tools for content generation, editing, and optimization.
- Ability to translate complex technical concepts into clear, concise documentation.
- Strong project management skills and ability to work independently.
- Excellent verbal and written communication skills to collaborate with different functional teams across geographies.
While not strictly necessary, it's better if you have:
- Bachelor's or Master's degree in Technical Writing, Computer Science, or a related field.
- 5+ years of experience in technical writing, preferably in the networking or software industry.
- Experience with documentation tools and content management systems.
- Familiarity with SASE (Secure Access Service Edge) concepts and technologies.
Our Benefits
Versa Networks is a small but rapidly growing organization. It is built by people with vast experience in the networking industry. We are a pragmatic team with a healthy work-life balance. We offer competitive compensation packages with pre-IPO equity. Additionally, we offer a quality of life benefit to everyone in an inspiring environment with skilled and passionate co-workers. Our exciting company culture offers a great place to work and most important, to have fun.