Systems Engineer

Corporate Information Technology Warsaw, Poland R-27930


Description

 

For over 35 years, we’ve been making history. Now, we’re creating the future.

Techs on the beach

On April 14, 1981, in Honolulu, Hawaii, William “Bill” Melton incorporated his new tech company. The original intention was to provide a recourse for retailers who’d been swindled by people handing out bad checks. Bill's product was a kind of verification device using phone lines—a verification phone.

But then a pivot. The credit card industry was relatively new at the time and processing was still being done with carbon paper. Bill saw a way to reduce costs for companies like Visa and MasterCard, while capitalizing on this new technology. Instead of verifying checks, we would provide local businesses a means to electronically process credit card payments. The Verifone payment device was born.

Now, Verifone is one of the world’s largest POS terminal vendors and a leading provider of payment and commerce solutions. We operate in more than 150 countries and employ nearly 6,000 people globally. Our steady growth has come organically, through a dedication to innovation and strategic partnerships, as well as from savvy acquisitions.

Position Summary:  

Your Essential Responsibilities:

  • Complete BAU tasks, escalating where exceptions occur
    Respond to and escalate service incidents, ensuring all incidents are resolved within SLA.
    Develop and implement new BAU tasks and manage change within BAU task procedures.
    Complete acceptance testing of new releases and patches, providing technical feedback to Development
    Manage the deployment of system changes and maintenance tasks during specified maintenance windows.
    Perform as part of a team, respond to Customer RFPs.
    Preparation of technical documentation and SLA reporting.
    Perform as part of a team providing 24/7/365 on-call support by responding to escalations, alerts, incidence and problems that affect the environment and payment systems the team is responsible for.
    Process compliance
    Perform as part of a project delivery team if/when assigned.
    Perform in a role as a subject matter expert in support of the environment and applications assigned
    Provide hands on support on Red Hat Linux and Oracle VM operating systems
    Manage and maintain Red Hat Satellite
    Management of Puppet infrastructure and deployments
    Manage the Oracle VM capacity and provide monthly usage. Highlight any issues to line manager.
    Responsible for providing regular status updates, issues, concerns to management
    Apply a sense of urgency, commitment and focus on the right priorities in developing solutions in a timely fashion
    Review documentation and change control for technical accuracy
    Participate in product evaluation initiatives including feature analysis and system trade-offs
    Provide support and input for PCI audits and security compliance
    Perform other duties as necessary

Your Knowledge and Experience:

  • Skilled infrastructure engineer operating across wide ranging disciplines including, RedHat Linux, OpenShift and Red Hat Satellite.

 Verifone is proud to be an Equal Opportunity Employer.

To apply, please visit: http://global.verifone.com/company/careers/

Role reference number: R-27930