Varonis Careers

Description

Summary

The Professional Services Engineer is responsible for analyzing a customers’ environment, advising them on best practices, and solving technical related problems on a clients’ system both remotely and onsite.

The Varonis Professional Services Engineer will deploy, optimize, and troubleshoot Varonis products, while remaining professional and ensuring customer satisfaction.

Responsibilities

• Gather and analyze information about a customer’s environment.
• Perform remediation projects/engagements with customers.
• Advise customers about, or perform maintenance of software system.
• Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
• Consult with customers or other departments on project status, proposals, and technical issues such as software maintenance.
• Prepare reports and correspondence concerning project specifications, activities, and status, as well as a customer facing Statement of Work.
• Solve customers’ product related problems on clients’ systems remotely and onsite.
• Internal training activities for company’s sales and support personnel.

Requirements

• Undergraduate Degree in Computer Science or Information Technology.
• 1+ years of related experience.
• Basic knowledge in Microsoft environments such as: Active Directory, Exchange, Windows servers, etc.)
• Excellent interpersonal skills.
• Outstanding customer services skills.
• “Please the customer” mentality.
• Sense of humor.

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!

@VaronisLife