Senior Account Manager, Curio Science
Description
Senior Account Manager, Curio Science
What You’ll Do
As our Senior Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will begin to provide a more strategic role for specific Curio agendas. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.
A Day in the Life
Deliverables
- Manage day-to-day operations of assigned accounts with minimal oversight from leadership
- Oversee and provide strategy for subscribers, faculty, and products
- Create and maintain project timelines, with input from internal team members
- Track progress of activity against established timelines
- Create scope of work for new subscriptions
- Provide mentorship to account management team
- Execute program plan based on working budget and manage against funding obtained
- Initiate, execute, and measure effectiveness of audience generation
- Prepare, schedule, and conduct virtual trainings for expert advisors
- Provide onsite project management
Client Responsibility
- Serve as the project point of contact for internal teams (scientific communications, creative, client services, finance, etc.), clients, and healthcare providers
- Conduct regular project status meetings with internal core team and clients as necessary
- Maintain contact with healthcare providers throughout the course of the meeting
Management and Internal Responsibility
- Contribute to mentoring and training of more junior staff and lead department-wide trainings
- Contribute to development of processes and shares best practices
Business Development
- Participate in organic business development and white space business development
- Partner with Products Strategy and Senior Leadership for business development initiatives
- Continuously support and follow up with leads using Salesforce
Other duties may be assigned to help drive deliverables within this role.
What You Must Have
Education and Experience
- Bachelor’s degree
- 5+ years of work experience in a medical education company, healthcare communications agency, or the biotechnology/pharmaceutical industry
- Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
- Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
- This role could grow into a managerial role as the team expands. Prior manager experience is preferred
Skills and Competencies
- Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
- Ability to work collaboratively in a dynamic, virtual environment
- Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
- Strong customer service focus; looks for the above and beyond solutions
- Demonstrate a sense of urgency to obtain results
- Strong organizational and time management skills
- Results-oriented with a commitment to accountability
- Demonstrate ability to prioritize/plan work activities and meet tight deadlines
- Ability to manage and prioritize personal and/or team workload
- Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
- Ensures the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control
- Availability to work outside the company’s standard work hours
Travel Requirements
- Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)
The Team You’ll Work Closest With
You will work closely with the Curio Science and leadership teams, with additional collaborations with Scientific Communications and Creative teams based on project type and client.
Why You’ll Love Us
- 100% remote environment with opportunities for local meetups
- Positive, diverse, and supportive culture
- Passionate about serving clients focused on cancer and blood diseases
- Investment in you with opportunities for professional growth and personal development through Vaniam Group University
- Health benefits – medical, dental, vision
- Generous parental leave benefit
- Focused on your financial future with a 401(k) plan and company match
- Work-life balance and flexibility
- Flexible time off policy for rest and relaxation
- Volunteer time off for community involvement
- Emphasis on personal wellness
- Virtual workout classes
- Discounts on tickets, events, hotels, childcare, groceries, etc
- Employee assistance programs
Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role os $90,000 to. $105,000. For more information, visit www.VaniamGroup.com
Applicants have rights under Federal Employment Laws to the following resources:
- Family & Medical Leave Act (FMLA) poster - https://www.dol.gov/agencies/whd/posters/fmla
- EEOC Know Your Rights poster - https://www.eeoc.gov/poster
- Employee Polygraph Protection Act (EPPA) poster - https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act