Digital Project Manager, Digital Engagement

What You’ll Do

As our Digital Project Manager, you will lead and manage digital projects across the organization, including internal marketing projects as well as billable client work. Through the utilization of project management fundamentals, you will ensure client goals are clear and defined and ultimately achieved by the cross-functional team with the execution of project work on time and within budget. Primary responsibilities include successfully managing digital projects from project initiation to closing.

A Day in the Life

Deliverables

• Development of digital project scopes and estimates, including creating draft timelines and assumptions, and internal routing/approvals
• Develop, maintain, and monitor project timelines, task completion, and budgets via project management software (Workfront experience a plus)
• Lead and oversee project team activities and tasks; collaborate with team to problem solve and resolve project risks and issues as appropriate
• Monitor project issues and propose solutions to ensure project is delivered on time, within budget, project objectives are met, and the customer is satisfied
• Monitor and maintain project budget reports and create change orders as needed
• Review project deliverables to ensure project is within scope
• Support project financial reconciliation by ensuring all staff hours, project expenses, and vendor invoices are submitted in a timely fashion
• Create weekly status reports for projects/portfolios
• Create and distribute daily or weekly hot sheets to internal team members
• Escalate issues/concerns to Client Services as appropriate

Internal Responsibility

• Collaborate with department managers and resource managers to ensure projects are staffed appropriately
• Mentor and coach teammates regarding digital competencies and deliverables
• Frequent follow-up with internal team concerning upcoming due dates for project tasks and activities
• Create and distribute meeting agendas and notes for internal status calls
• Facilitate internal and vendor communication by setting up project calls and connecting appropriate team members to ensure transparency and collaboration

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

• Bachelor’s degree
• 3+ years of experience in project management and 3+ years of experience working in a medical communications or advertising agency
• 3+ years of experience managing digital projects (eg, websites, HTML banner ads, interactive presentations, or learning modules, etc)

Skills and Competencies

• Experience managing developer contractors and vendors during projects
• Experience handling QA tasks for websites
• Experience using Git Hub, Word Press, Google Analytics, and Veeva a plus
• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Excellent interpersonal, organization, verbal, and written communication skills
• Highly proficient with the following computer programs and systems: MS Office Suite, Adobe Acrobat, Workfront (or similar project management tools), Zoom (or other similar systems), and cloud-based file servers, calendars, and messaging systems
• Active listener
• Demonstrate leadership skills and ability to prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize other people and other tasks
• Ability to meet tight deadlines
• Strong attention to detail
• Self-starter and ability to work autonomously

What You Might Have, but Isn’t Required

• Experience using cloud-based system servers such as Egnyte
• Experience working in a completely virtual environment

Travel Requirements

• Travel within the US and internationally as necessary, based on project, sponsor, and organizational needs (<5% travel expected)

The Team You’ll Work Closest With

You will work closely with the Director of Project Management, Digital Engagement as well as your direct team to drive successful client projects.