Account Manager, Curio Science, Client Services

Client Solutions United States


Position at Vaniam Group


What You’ll Do  

Are you passionate about the Medical Communications industry and building strong client relationships?  As our Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.   


A Day in the Life  

  • Serve as the project point of contact for internal teams (scientific communications, creative, client services, finance, etc), clients, and healthcare providers 
  • Create and maintain project timelines, with input from internal team members 
  • Track progress of activity against established timelines 
  • Conduct regular project status meetings with internal core team and clients as necessary 
  • Create scope of work for new subscriptions 
  • Provide mentorship to account management team 
  • Execute program plan based on working budget and manage against funding obtained 
  • Initiate, execute and measure effectiveness of audience generation 
  • Prepare, schedule, and conduct virtual trainings for expert advisors 
  • Maintain contact with healthcare providers throughout the course of the meeting 
  • Provide on-sight project management 
  • Other duties may be assigned to help drive deliverables within this role 


What You Must Have  

  • Bachelor’s Degree 
  • 3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry 
  • Ability to communicate clearly and work collaboratively in a dynamic, virtual environment 
  • Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times 
  • Excellent oral and written communication skills, including the ability to provide clear direction and set expectations 
  • Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees 
  • Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities 
  • Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools 
  • Demonstrates ability to prioritize/plan work activities and meet tight deadlines 
  • Ability to manage and prioritize personal and/or team workload 
  • Results-oriented with a commitment to accountability 
  • Strong organizational and time management skills 
  • Demonstrates a sense of urgency to obtain results 
  • Required to be available to work outside the company’s standard work hours 
  • Ensures the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control 
  • Strong customer service focus; looks for the above and beyond solutions 
  • Ability to travel (US and ex-US) about 35% of the time 


What You Might Have, but isn’t required 

  • Experience using cloud based system servers such as Egnyte 
  • Experience working in a completely virtual environment 


The Team You’ll Work Closest With 

You will work closely with the Curio Science and leadership teams, with additional collaborations with scientific communications and creative teams based on project type and client. 


Why You’ll Love Us: 

  • 100% remote environment with opportunities for local meet ups  
  • Positive, diverse, and supportive culture 
  • Passionate about serving clients focused on Cancer and Blood diseases 
  • Investment in you with opportunities for professional growth and personal development through Vaniam Group University  
  • Health benefits – medical, dental, vision  
  • Generous parental leave benefit  
  • Focused on your financial future with a 401(k) Plan and company match 
  • Work-Life Balance and Flexibility 
    • Flexible Time Off policy for rest and relaxation 
    • Volunteer Time Off for community involvement 
    • Summer Fridays with shortened hours 
  • Emphasis on Personal Wellness  
    • Virtual workout classes  
    • Discounts on tickets, events, hotels, child care, groceries, etc.  
    • Employee Assistance Programs 


Compensation: Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $80,000 - $95,000. Salary is one component of the total earnings and rewards package offered. 

About Us: 

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit