Director Practice Operations - Southern Region
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Please Note: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) must have received at least one COVID-19 vaccination dose. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.
- Entity: Valley Health Medical Group (VHMG)
- Shift: Day
Who We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
Comments The Director is responsible for collaborating with other health system leaders to identify and execute standard practices that create a consistent and extraordinary experience at Valley Health’s employed medical practices and drive the medical group towards excellence through the execution of improved workflows that reduce unnecessary work and move each employee to work at the top of their license/education. The Director reports to the VHS Director Physician Practice Operations. Responsibilities include identification of operational variation and opportunities for improvement as well as workflow assessments, process improvement planning, and execution. The Director will also lead change management relative to these projects with clinical and non-clinical stakeholders. This individual will be charged with creating a culture that promotes outstanding patient satisfaction, employee engagement and satisfaction. The Director will have the ability to mentor and coach individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision.
What You Will Bring:
Five years clinical experience in an ambulatory care setting and/or business management related experience required
Four years supervisory or management experience in ambulatory care setting and/or business management related required
Experience working at strategic levels of an organization required
Able to navigate in a complex work environment required
Excellent project management skills with demonstrated record of accomplishment required
Direct experience with Lean (or Similar) process improvement tools with demonstrated record of accomplishment required
Must be a dynamic leader and self-starter with exceptional organizational, and written and oral communication skills required
Project management expertise to lead the successful execution of multiple complex projects with diverse stakeholders required
Epic experience required
What You Will Get:
- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance
*some benefits are subject to change due to job status
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
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