Patient Service Representative (PSR)
Please Note: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) must have received at least one COVID-19 vaccination dose. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.
- Entity: Valley Physician Enterprise (VPE)
- Shift: Day
Who We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
Facilitates patient access to the delivery of patient care through completing the patient admission/registration process, while supporting functions and communication among team members.
What You Will Bring:
High school diploma or equivalent required.
Two years experience in medical office/hospital setting preferred. Computer experience with Word helpful.
Certification & Licensures
Valid driver's license and reliable transportation required
Excellent communication/organizational skills required. 45 wpm keyboarding skills preferred. Attention to detail required. Knowledge of basic documentation requirements for 3rd party payors desired, or ability to learn. Ability to interact with clinical professionals, patients, and Valley Health employees. Knowledge of HIPAA regulations and VA law regarding release of information preferred. Familiar with basic office equipment. Decision making skills essential. Computer literacy for billing and scheduling.
What You Will Get:
- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance
*some benefits are subject to change due to job status
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
Criminal Background Checks
WV State Background and Fingerprinting (WV Cares)
3rd party Background Check
6 A Customer Service