Operations Manager Valley Pharmacy

VP - Retail Operations - 507571 Winchester, Virginia Front Royal, Virginia Full-Time

To see if this position qualifies for a sign-on bonus, click here: Valley Health Sign-On Bonuses

Please Note: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) must have received at least one COVID-19 vaccination dose. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.


  • Entity: Valley Regional Enterprises
  • Shift: Day

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

The Operations Manager will provide day to day administrative responsibilities for all pharmacy operations and will require outstanding interpersonal and administrative skills. Operations Manager will assist the Director to recruit and hire qualified, competent individuals, and assure training and orientation to provide for competent, skilled pharmacy operations. This individual will be charged with creating a culture that promotes outstanding patient satisfaction, employee engagement and quality. The Operations Manager is responsible for the oversight of all supporting functions of the pharmacy business such as payroll, supply inventory and orders, records storage/management, policies and procedures, scheduling, and patient/customer satisfaction reporting. The Operations Manager will be responsible for ensuring the pharmacy business unit remains compliant with all regulatory requirements and payer contract requirements. Therefore, thorough knowledge of pharmacy claims processing, A/R analysis, cash posting, denials management and payer contract requirements is a must. The Operations Manager may be requested to provide services insuring uninterrupted flow of the pharmacy. Operations Manager will mentor and coach individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision.

What You Will Bring:


Bachelor’s Degree required (or) 10 years of experience pertaining to job description

Five years experience in pharmacy practice, clinic or ambulatory care office preferred
Two years supervisory or management experience in a healthcare related office or business office practice management required

Certification & Licensures
Valid Virginia Pharmacy Technician Certification required or obtained within 9 months

Demonstrated leadership, management, and dynamic interpersonal skills required to mentor, motivate and lead a high reliable team
Ability to demonstrate a comprehensive understanding of practice operations, reimbursement and budget/finance required
Demonstrated financial acumen and revenue cycle knowledge related to accounts receivable and billing of the business operations required
Comprehensive understanding of key business concepts including but not limited to strategic and operational planning, contract compliance and management, human resource management and process/performance improvement and design
Excellent oral and written communication skills required
Ability to mentor staff members required
Ability to teach and demonstrate LEAN methodology required

What You Will Get:

- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance

*some benefits are subject to change due to job status

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.


Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification


Physical Demands
3 A Administration