EPIC Training/Informatics Analyst (Optime)

Epic Project-Operations - 108217 Winchester, Virginia Full-Time

To see if this position qualifies for a sign-on bonus, click here: Valley Health Sign-On Bonuses

Please Note: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) must have received at least one COVID-19 vaccination dose. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.


  • Entity: Valley Health Corporate
  • Shift: Day

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

This position is responsible for training and support of Valley Health users on the EpicCare product and includes but is not limited to: training environment maintenance (trainers only), training material development, Epic user proficiency, workflow documentation and go live support. The Epic Training/Informatics Analyst will work with all Epic applications and will support all users. As part of the Epic Project Team, this individual will provide creative solutions to user requirements and problems. This position requires knowledge of workflows common in inpatient, ambulatory, and business office settings, in addition to advanced computer skills. This position requires the ability to interact with and make recommendations to clients, demonstrate critical thinking, and follow through when developing solutions to identified issues. On Call required.

What You Will Bring:


Bachelor's Degree or BSN required for all new hires on or after 1/1/2017

Three years’ experience in an IT or healthcare role required Epic end user experience preferred

Certification & Licensures
Active state license for Registered Nurse or Licensed Practical Nurse must be maintained for all nurses in the role effective 02/01/2018 and any licensed nurses hired into the role effective 02/01/2018.
Epic certification in assigned module(s) or as specified by the applications required within 6 months of hire. Current Epic certification must be maintained for all essential certifications per Epic Corporation standards.

• Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required • Ability to gain consensus and work with diverse end user communities • Exceptional verbal and written communication and follow-up skills required • Proficient in Microsoft Office including advanced functions in Excel, Word, PowerPoint, and Outlook required • Knowledge of the regulatory requirements for health system EHR’s required • Healthcare operations background is desirable, such as billing, clinical care, scheduling, access services, health information management or other support functions. Epic end user experience is preferred • Solid knowledge of operational healthcare workflows is strongly preferred including clinical and business workflow analysis for development of electronic solutions with assigned applications • Experience in change management highly preferred • Ability to function productively as part of a team required • Ability to work well under tight deadlines while maintaining professional demeanor and conduct required • Flexible and adaptable to changing deadlines and priorities required • Effective 1/1/2017, ability to complete competencies, be certified in Epic application(s), receive a letter of recommendation from Epic leadership and advance to Epic Certified Training/Informatics Analyst within 2080 hours of employment at Valley Health

What You Will Get:

- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance

*some benefits are subject to change due to job status

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.


Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification


Physical Demands
6 A Customer Service