COVID-19 VACCINE INFORMATION: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) be fully vaccinated. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.
- Entity: Valley Regional Enterprises
- Shift: Rotating
Who We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
The Dispatcher will schedule and dispatch requests for emergency and non-emergency ambulance/wheelchair transportation using CAD system. Receives requests via telephone, fax and computer and enters all pertinent information into CAD. Assigns trips and monitors progress, communicates using two way radio, direct connect, pagers and telephone. Deploys resources throughout VA, WV and MD.
What You Will Bring:
High School Diploma or equivalent required
3 Years Preferred
Minimum of three years experience in health care scheduling or Emergency Medical Services dispatch preferred. Prior customer service experience preferred.
Certification & Licensures
Current or previous EMS state certification Must be able to apply critical thinking toward problem solving and conflict resolution. Must possess clerical and computer work processing and data entry skills. The ability to accurately type 30-35 wpm preferred.
Current or previous EMS state certification preferred.
Must be able to apply critical thinking toward problem solving and conflict resolution. Must possess clerical and computer work processing and data entry skills. The ability to accurately type 30-35 wpm preferred.
What You Will Get:
- Competitive salary
- Flexible scheduling
- Onsite Childcare (available at some locations)
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance
*some benefits are subject to change due to job status
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
Criminal Background Checks
VA State Police and/or WV State Background and Fingerprinting (WV Cares) (applicable state)
3rd party Background Check