Senior Facilitator

Management Engineering - 108321 Winchester, Virginia Full-Time


COVID-19 VACCINE INFORMATION: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) be fully vaccinated. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit vaccines.gov.

Description

  • Entity: Valley Health Corporate
  • Shift: Day

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

AA Senior Facilitator plays a key role at Valley Health: leading change, helping to grow a culture of organizational excellence and High Reliability, and supporting “The Valley Health Way”.
Senior Facilitator provides coaching to help unit leaders understand how to promote psychological safety, create robust aims and aims measures to foster continuous learning, and to effectively lead at the unit level. Additionally, Senior Facilitator is in the unique position to identify opportunities for senior and executive leadership to provide additional support to unit leaders. They must be able to work with a wide range of partners, from front-line staff to executives, both independently as well as in leading teams.
As an experienced professional, Senior Facilitator must be ready and able to train (formally and informally) and advise others – both staff and other facilitators to ensure the success of the team as a whole. Senior Facilitator must be skilled problem solvers and change leaders, as they are expected to coach and guide teams in solving diverse problems, many of which may be unclear. Significant experience in change management is required; additionally, experience in Lean, Six Sigma, or another problem solving methodology is preferred.
Senior Facilitator is expected to perform at a higher level than that of a Facilitator, supporting larger and more complex initiatives, and a greater ability to work independently.

What You Will Bring:

Education

Bachelors in Engineering, Finance, Healthcare, or related field required
Masters in healthcare, business, or related field preferred

Experience
10 years overall work experience preferred
Five years relevant (healthcare or change management) work experience preferred
Proven experience in change management required
Direct experience in Lean, Six Sigma, and/or High Reliability strongly preferred
Clinical, healthcare consulting, or military experience strongly preferred

Certification & Licensures
CPHQ, Lean, Six Sigma, or Project Management preferred

Qualifications
• Team-player who models the VHS values
• Strong interpersonal skills to influence and guide employees, managers, directors, physicians, and other external parties required
• Proven ability to train and coach employees at all levels throughout organization on various problem solving tools and methodologies, including executive-level coaching
• Experience in Lean daily management preferred
• Proficiency in Microsoft Office: Outlook, Word, and PowerPoint required
• Proficiency in Excel, Visio, and/or MiniTab strongly preferred
• Ability to communicate complex concepts in simple form for audience to understand the appropriate use and limits of the information provided them, including one-on-one or small group training sessions
• Ability to develop new training material and content as needed
• Ability to give and receive constructive feedback
• Strong understanding of both quantitative and qualitative data, and able to use it in helping teams to implement innovative solutions to difficult and complex problems, many of which may be abstract in nature
• Strong oral and written presentations skills to make effective oral presentations and prepare concise written reports to a variety of audiences, and ability to prepare and coach others to do the same
• Capable of independent and holistic thinking – able to identify trends and weak signals across an organization, and identify potential common causes
• Experience with EPIC desired
• Ability to learn unfamiliar concepts quickly
• Ability to effectively manage a complex, dynamically changing schedule around the needs of customers and bring a marketing mentality in providing exceptional customer service to clients
• Work effectively in a team environment and be a supportive contributor in team matters required
• Ability to conduct self professionally and capable of developing and maintaining positive, service oriented relationships with all levels of healthcare professionals, both internal and external to VHS, as well as Board members, administration and others
• Ability to plan, coordinate and prioritize resources
• Dedicated to pursuit of continual self-development. Must possess the desire to learn and grow

What You Will Get:

- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance

*some benefits are subject to change due to job status

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.

EOE

Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification
Exempt

Grade
120

Physical Demands
3 A Administration