Systems Administrator, Clinical Documentation and Coding

Epic Project-Operations - 108217 Winchester, Virginia Full-Time

To see if this position qualifies for a sign-on bonus, click here: Valley Health Sign-On Bonuses


  • Entity: Valley Health Corporate
  • Shift: Day

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

The Systems Administrator, Clinical Documentation and Coding, understands the work flow and data flows of the system. This position has knowledge of the servers and devices that interconnect to make the system function as a whole. High level understanding of the ecosystem, the interoperability between upstream and downstream systems, file shares and data feeds, etc. Works with vendor to open trouble-tickets, escalate issues and/or obtain education or information on application functionality or configuration Works with IT, Coding, CDI, and other staff to help implement, troubleshoot, and test the application Serves as point of contact (POC) when a user reports a problem and is solely responsible for resolution Actively checks if upgrades to the application are available, including bug fixes or new functionality in the software Engages IT to coordinate upgrades on a periodic basis Coordinates between the vendor, IT, and the user community on upgrades to the application Builds relationships with Information Systems staff to increase knowledge of correct support people and skill sets Participates in IT Change Management discussions if there are scheduled changes to the system Works with IT Security to ensure the proper staff have the appropriate access and that the staff who no longer need access have their access properly removed Issues Request for Service (RFS) forms if there are modifications needed for integration with Epic Understands vendor Service Level Agreements (SLAs) and contract language (ie. contact information, hours, costs). Helps business unit to navigate the IS department processes (TCCB, Change Management, Request For Service and other fulfillment requests) Completes new user set up (provider, manager, coder, CDI personnel) in 3m products Applies application enhancements to the system (application upgrades, bug fixes or new functionality) Handles any EMR integration needs Adds new units or performs unit modification Maintains provider database for the 3M products Handles 3M password resets Builds work list/work flow as requested by HIM management Builds and produces reports as requested by HIM management. Runs existing and creates new ad hoc reports Responsible for table and template management Responsible for MS SQL server updates and patches required for 3M products Responsible for 3M Service Pack updates Responsible for 3M IMO changes Responsible for update testing (regression testing) Responsible for 3M CDM updates at end of year Monitors and evaluates interface (HL7) messages from 3M to Epic and troubleshoots as needed in Test and Production Ensures correct grouper versions (i.e. MS-DRG, APR-DRG) are loaded and launching appropriately for different payers Ensures CDI/Coder views are updated and documents file to appropriate folders in the WebCV configuration

What You Will Bring:


Associates Healthcare Administration, Management, Finance or related field preferred
Associates Computer Science, Information Systems, or related field preferred
CCS credential preferred

3 years Computers/Information Technology - Systems Administrator preferred
3 years Healthcare/Medical - Health Information Systems/Technology/MIS preferred
3 years Healthcare/Medical - Medical Coder preferred
IT professional with experience supporting 3M systems or a Coding or CDI professional with a strong technical background

Certification & Licensures
Individual to obtain 3M System Administrator Certification within 6 months of employment

Experience with support systems and networking preferred
Strong organizational, analytical, and communication skills, both verbal and written, required
Intermediate to advanced Microsoft Excel skills required
Report writing experience required (3M reports preferred)

What You Will Get:

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit

Exclusions apply

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.


Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification


Physical Demands
6 A Customer Service