Family Support Worker/Residence

Healthy Families - 207125 Winchester, Virginia Front Royal, Virginia Full-Time (Varied Shifts)

To see if this position qualifies for a sign-on bonus, click here: Valley Health Sign-On Bonuses

Please Note: To protect our patients, our workforce and our community, Valley Health is requiring that all newly hired employees and internal transfers (current employees requesting internal transfers) must have received at least one COVID-19 vaccination dose. Newly hired Applicants (those not currently employed by Valley Health) who have been offered a position will have to provide documentation of their vaccination status at the time of their Employee Health appointment. For internal transfers, Employee Health will contact you if they have questions around your vaccination status. Valley Health has a process for applicants who have been offered a position to request an exemption or deferral for medical or religious reasons. To search for vaccine locations, visit


  • Entity: Winchester Medical Center
  • Shift: Day

Who We Are

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do:

Is familiar with mental health and medical services and other community resources provided in the service area. Is familiar with the range of supportive services available to families. Demonstrates creativity and knowledge about community resources. Advocate for nurturing, non-violent discipline of children. Relates to families from a strength-based model in all situations. Approaches families from a family centered service model.
Practices basic supportive skills. Demonstrates cultural sensitivity when interacting with, and speaking about enrolled families. Demonstrates knowledge of normal child growth/development and parent-child relationships. Demonstrates ability to initiate supportive relationships and maintain adequate boundaries through extended relationships. Demonstrates sensitivity as well as clear, supervisory leadership in the course of providing on-going supervision for assigned staff members. This role requires close supervision from the programs Executive Director or designated Supervisor.
Leads team projects as assigned. Provides facilitation for parent group activities.
Establishes a trusted relationship with enrolled families. With a weighted caseload of families, FSW maintains regular family contact at an annual average of 75% home visits due and 85% of in person contact completion. Minimal guidance from Supervisor is provided. Develops 80%Family Goal Plans (FGP) within 30 days of first home visit with minimal guidance from Program Manager. Reviews FGP weekly with families and regularly with Supervisor. Regularly uses FGP as a guide for service delivery. Completes 90% of developmental assessments and evaluation tools with families in a timely manner as defined by program by program objectives. Skillfully uses knowledge of parent-child interaction and child development concepts, materials such as curricula, toys, and tools such as videotapes to plan and prepare for home visits. Adult learning styles are accommodated to the degree possible. Skillfully uses knowledge of the dynamics of child abuse and neglect and guidance from the Supervisor and Executive Director to identify and report concerned related to child abuse and neglect immediately, within the same working day as required by law. Utilizes the principles of supporting nurturing relationships such as reflective listening, active observation and gathering and offering in formation in a non-judgmental manner and implements them. Meets with Supervisor on a weekly basis to review family status. Demonstrates competency in interventions, perceptions and needs with Supervisor. Documents and consistently follows through with plans made in conjunction with the Supervisor. Develops strategies to follow through with those plans with minimal guidance. Participates in regular staff meetings, training, case conferences, in-service training as required. Integrates training into professional action.
Documents information from each call. Networks with their mental health care providers and maintain referral sources. Networks with mental health providers and establishes cooperative relationships in developing referral sources. Establishes and maintains effective working relationships with other supportive services. Documents all supervisory sessions and maintains appropriate supervisory notes. Responsible for contacting potential participants through the use of the screening process and for scheduling interviews at the convenience of potential participants, either at the HFNSV office or at their homes. Conducts assessment needs interviews on an as needed basis and prepares the assessment narrative according to the Health Families America Guidelines for Documenting Assessments. Follows up with various points of entry to determine if there are any potential participants. Meets with Supervisor to plan supportive service intervention dispositions, i.e., referral to Family Support Worker and / or other community resources. Completes all paperwork required by program in a timely manner and submits to Supervisor as required. Demonstrates the ability to work as part of a team. Demonstrates the ability to learn and apply interviewing skills. Demonstrates motivation and ability to utilize dynamics of child abuse and neglect and family violence. Familiarizes self with Valley Health and HFNSV policies and procedures. Completes all paperwork required by program in a timely manner and submits to Supervisor as required per HFA and program standards.

What You Will Bring:


High school diploma, or equivalent, with continuing education in early childhood and/or family services preferred.

Experience in working with or providing services to children and families
Experience with supervision of other childcare workers preferred

Certification & Licensures
Infant Mental Health certification level I or II preferred

Demonstrates initiative. Effective verbal and writing skills. Demonstrates effective organizational skills. Knowledge of and ability to work with data management systems for daily data entry and management of participant records, Ability to work independently. Ability to work as part of a diverse team, Acceptance of individual differences, Ability to establish trusting relationships, Experience and ability to show humility and competence when working with culturally diverse families/community members. Ability to assess and provide referral services when necessary. Demonstrates knowledge of normal child growth/development, parent-child relationships and parent-child attachment. Demonstrates motivation and the ability to learn and practice basic supportive skills. Fluency in Spanish preferred. Willingness to engage in building reflective capacity (i.e., has the capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.); Infant mental health endorsement level I or II preferred. Criminal Background Check required. Central Registry Check required. Valid Driver's license and reliable transportation required.

What You Will Get:

- Competitive salary
- Flexible scheduling
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance

*some benefits are subject to change due to job status

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.


Criminal Background Checks
VA State Police
3rd party Background Check

FLSA Classification


Physical Demands
25 A Social Work