Vail Resorts Careers

Description

Employee Housing Coordinator/Security Assistant –  FT - Winter Seasonal – Kirkwood - CA

The Employee Housing Coordinator’s purpose is to oversee and understand the daily operations (and longer term needs) of Kirkwood’s Employee Timber Creek Housing.  This position runs all of the day-to-day facets of housing in a supporting role to the rest of the organization as an internal service provider.  The coordinator's job is to coordinate and balance the needs of the Housing/Security department as well as our tenants.  This position is also in charge of ensuring that all related issues and concerns are reported to the Housing Manager.

Additional responsibilities include (but are not limited to):

  General

• Take care of tenant check-ins and check outs   
• Set up worksheet to track all tenants, rent, maintenance, expenses
• Coordinate move-in/out schedules
• Do tenant leases and deposits
• Prepare, pass out and go over all Housing rules, information and policies with tenants.
• Collect all pertinent data from tenants, including vehicle information, emergency contacts, work department, supervisor, etc
• Make sure that a tenant completely fills out and signs all forms.

  Tenant Management

•  Make sure that all tenants follow all of the rules and policies for Staff Housing.
•  Track and account for tenant damages to property, furniture, etc.
•  Do schedules and semi-random apartment inspections and walk-throughs.
•  Handle and intervene in tenant disputes – coordinate closely with Kirkwood Security.
•  Handle all unit changes and roommates matches to the best of your ability.

  Property Management 

• Ensure that the property is well maintained and that all maintenance needs are addressed in a timely manner.
• Unit by unit inventory and condition thereof.
• Coordinate with building maintenance for repairs and property.
• Get all repairs and work orders approved by the Housing Manager prior to any requests being submitted.
• Perform minor property maintenance, small repairs, and ensure grounds, walkways and common areas are clean and neat.
• Shovel sidewalks and porches
• Schedule and communicate to tenants all parking lot snow removal.

Requirements:

• Computer knowledge including Microsoft Office
• Must have strong guest service background
• Ability to work without supervision
• 1-3 years’ experience in facilitation and problem solving Must have valid driver’s license

Preferred skills:

• Previous property management experience desired
• General household maintenance skills also desirable 
• Previous cash handling skills / billing experience preferred
• College degree or equivalent work experience to provide the skills necessary to complete above mentioned responsibilities (preferred)