Vail Resorts Careers

Specialty Sports Venture (SSV)

Boulder, CO

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees.  An opportunity to work for Vail Resorts and its subsidiary SSV,  is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

Our Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Responsibilities include (but are not limited to):

• Interface with the customer to assess service needs
• Inspect, repair, and service customers' bicycles
• Assist in generating bike and accessory sales
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Communicate with store management to achieve a seamless customer experience and maximize profitability

Qualifications:
 

• Minimum of 1 year bike mechanic experience in a retail store - required
• Previous experience with various bike components, service tools, and machinery - required
• Passion for cycling / bicycles
• Ability to build all levels of bikes from the box to a safe, ride ready bike - required
• Ability to stand and move in an active, team-oriented environment for extended periods - required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Basic computer skills
• Commitment to exceptional customer service
• Ability to work a  flexible schedule; including nights, holidays and weekends - required. 

Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture. SSV operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear.  We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.

Learn more about Bicycle Village

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential. 

Some of the benefits include:

• Excellent training and professional development
• Employee discounts at our retail stores including bikes and parts
• Free summer pass to our world-class resorts