Vail Resorts Careers

Description

Houseperson - Summer Seasonal - Full Time - The Lodge at Vail, a RockResort - Vail, CO

At RockResorts/Vail Resorts Hospitality, we affectionately refer to our housekeeping staff and housepersons as the "heart of the house!”  By adhering to the highest quality of industry standards, our housekeeping staff ensures guest satisfaction every step of the way.  We are hiring for our summer season and are looking to further enrich our talent in housekeeping!  Looking for guest service oriented individuals who value cleanliness, are energetic, organized/methodical, who want to reward hard work with some fun in a spectacular mountain community.  If you want to experience one of the most AMAZING places in the world, come join the hospitality team in Vail for the summer as a Houseperson!   

The Houseperson is responsible for cleaning and maintaining guest room hallways, assisting Room Attendants with stripping of bed linens, vacuuming, shampooing of carpets, cleaning/waxing of floors, trash removal, stocking and maintaining supply rooms and other cleaning duties.

Essential Job Functions:

• Walk assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean public areas - hallways, elevators, service areas, stairwells, etc.
• Remove dirty linen, terry and trash from the service areas and take to the appropriate locations.
• Assist sectional housekeepers as needed (i.e. moving furniture, rollaways, etc.)
• Report missing or damaged articles, and submit all found items to Housekeeping office according to Lost and Found procedures.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
• Report the need for floor cleaning/polishing and carpet shampoo; coordinate and use equipment to conduct cleaning procedures.
• Report any maintenance issues in a timely manner to ensure all items are logged with the Housekeeping Dispatcher.
• Transport baby cribs and rollaway beds to the guest rooms.
• Participate in training classes set up by The Lodge at Vail, Rock Resort and Vail Resorts.
• Comply with all Resort policies, procedures and standards of operation.
• Ensure the department leads the charge in regards to recycling efforts and environmental initatives. 
• Perform any additional tasks or projects as required.

Qualifications:

• High School diploma or GED. -preferred
• Previous housekeeping experience in property of similar size and quality. -preferred
• Ability to effectively communicate in English to guests, vendors and employees. -preferred
• Must be able to lift up to 50 pounds. -required
• Must be able to be on your feet for up to 8 hours a day. -required
• Must be able to work weekends and holidays. -required

Learn more about:

The Lodge at Vail: http://lodgeatvail.rockresorts.com/

Vail Resorts Grooming Policy: http://jobs.vailresorts.com/info/company-policies.aspx Vail Hospitality's Grooming policy may be slightly more stringent due to our luxury brand.