Service Technician - PT/Seasonal - Colorado Ski & Golf - Littleton, CO
Description
Associate: Service Technician: Part-Time, Seasonal
Specialty Sports Venture (SSV)
Littleton, CO
Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts and its subsidiary SSV, is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.
Service Technicians are responsible for performing quality tunes and repairs to customers’ equipment.
Job responsibilities include (but are not limited to):
- Determine customer equipment needs
- Complete accurate work order paperwork and prioritize work orders in an expedient manner
- Serve as a knowledgeable resource to customers
- Demonstrate a professional standard of customer service
- Remain current on industry products and trends, and demonstrate knowledge of products
- Protect company assets through loss prevention techniques
- Service and repair customer merchandise according to established guidelines
- Adhere to safety procedures regarding use of tools and equipment
- Ensure pricing is accurate and current including any and all promotions
Qualifications:
- 1 year service technician experience - preferred
- Ski and/or snowboard tuning experience - preferred
- Maintain a working knowledge of products and trends within the ski and snowboard industry
- Previous retail sales and customer service experience - required
- Strong customer service skills
- Basic computer skills with the ability to learn the register
Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture (SSV). SSV operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area.
Learn more about: Colorado Ski & Golf
As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.
Some of the benefits include:
- Free Epic ski and snowboard pass to our world-class resorts; including Breckenridge, Keystone, Beaver Creek, and Vail
- Retail discounts at our stores
- Employee Assistance Program (EAP)
- Excellent training and professional development