Public Safety Officer I - Arrowhead - Full Time, Year Round - Beaver Creek, CO
Description
Public Safety Officer I - Arrowhead - Full Time, Year Round - Beaver Creek, CO
Beaver Creek: At the gate, you leave everyday life behind. That's why people travel to Beaver Creek, Colorado from all over the world, and many make it a tradition. The drama of rock and sky, the sheer grandeur of this place, is one reason. That it is North America's World Cup mountain is another. It is also a place of intimacy. A private resort hidden from view, with the power to bring people together.
The Public Safety Officer I will provide property owners, guests, day visitors, contractors and employees with an exceptional guest service experience and greet all guests in a friendly, inviting and welcoming manner on a daily basis both at the Main gate and at individual residences. Respond to alarms and emergencies. Know and enforce all Arrowhead rules, regulations and covenants for owners and guests staying in or visiting Arrowhead. Problem solving and sound decision making based on knowledge of the guidelines and procedures of Arrowhead. Provide and protect an atmosphere respecting the confidentiality and privacy of guests and property owners. Documentation of all that is done on your shift in a clear and concise manner. Working scheduled shifts (10 hours) and covering shifts at all hours, including overnight and holidays.
Other duties include, but are not limited to:
- Answer calls and complaints, and giving pertinent information to property owners & guests
- Analysis and resolution of difficult situations and conversations in a nonconfrontational manner
- Observe the state or condition of the community (structures & activity surrounding) for unusual or hazardous conditions as well as reporting & aiding in the resolution of any problems
- Coordinating efforts with other departments within the community to resolve troublesome situations.
- Respond to residential & commercial alarms
- Operation & familiarity of residential & commercial alarm panels and systems along with general knowledge of domestic water sensors and mechanical systems
- Communicating with other Arrowhead departments & fellow AHPS staff in a clear, concise, and professional manner in both written and verbal form to ensure awareness of situations of concern
- Proper documentaion of community incidents and general activity
- Control access at main and remote gates
- Maintaining traffic control and parking organization with the Arrowhead Skier Lot requiring standing, outside in cold weather for multiple hours
- Patrol of the entire Arrowhead community both on foot or in a vehicle including the garage, village, and river areas
- Cleaning AH vehicles and gate house (including bathroom)
- Writing and issuing parking violations notices and directing the public in the proper use of parking spaces
- Writing and issuing Arrowhead association violation notices
- Use of Microsoft Office programs
- Use of computerized and mechanical gate operation systems
- Operation of secure key storage system and package delivery (involves lifting & carrying up to 50 lbs.)
- Vehicle jumpstarts, unlocks and tow strap use
- Snow removal (shovelling) from gate house and external gate areas
- Safe operation of Pepper Ball launching bear deterrent equipment
- Having or obtaining and maintaining CPR/First Aid certification
- Providing and protecting an atmosphere respecting the confidentiality and privacy of guests and property owners
- Proper and safe handling of AHPS vehicles and equipment as well as use of provided personal protective equipment
Qualifications:
- High School Diploma or equivalent - required
- Valid Colorado Drivers License - required
- Acceptable driving record - required
- Familiar with Microsoft Word, Excel and Outlook - required
- Read, write and communicate in English fluently - required
- Lifting and carrying up to 50 lbs - required
- Able to stand for extended periods - required
- Able to sit for extended periods - required
- Able to stoop, kneel, crouch, & crawl - required
- Able to work weekends and holidays - required
Learn More About:
Grooming Policy: http://jobs.vailresorts.com/info/company-policies.aspx
Beaver Creek: Beaver Creek Resort