Vail Resorts Careers

Description

Bell Person - Summer Seasonal - Holiday Help - The Lodge at Vail, A Rock Resort - Vail, CO

Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence.  One of our core values is providing an exceptional experience to our guests and to our employees.  An opportunity to work at RockResorts/Vail Resorts Hospitality ("RR/VRH") is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.

The Bell Person ensures timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, flowers, boxes, and various items to guest rooms. Other responsibilities include, but are not limited to:
 

• Utilize all guest profiles and names.
• Park, relocate and retrieve vehicles in a safe and efficient manner.
• Welcome guests in a warm and friendly manner and lead them to the first available Front Desk.
• Follow and adhere to all valet and bell brand standards as directed by the Manager on Duty.
• Handle confidential and guest information with the highest degree of integrity.
• Respond to guest inquiries with accurate information regarding hours of outlet operaiton, directions to local attractions and restaurants and meeting spaces.
• Ensure good safety practices of guests througout the hotel and proper emergency safety procedures are followed
• Provide rides for guests within the local area using the hotel fleet vehicles

This is a Holiday Help position and will work a minimum of 50 hours during the Summer Season. This position will be required to work Holidays, including the 4th of July weekend, US Pro Cycling Weekend (August 23rd) and other high occupancy weekends.

Qualifications:

• High School diploma or GED. -required
• Valid Driver's License. -required
• Ability to effectively communicate detailed information to guests and employees. -required
• Proficiency in English. -required
• Ability to work morning, afternoon and overnight shifts, weekends and holidays. -required
• Must be able to stand and be outside in various elements of weather for up to 8 hours or longer. -required
• Must be able to work 4th of July, during the US Pro Cycling Challenge and other high occupancy weekends. -required
• Previous hospitality experience. -preferred

Learn more about:

The Lodge at Vail: http://lodgeatvail.rockresorts.com/

Vail Resorts Grooming Policy: http://jobs.vailresorts.com/info/company-policies.aspx Vail Hospitality's Grooming policy may be slightly more stringent due to our luxury brand.