Vail Resorts Careers

Description

Position Summary:
Do you think…business first…HR second – are you a business leader who just happens to have a passion for HR?  Do you believe HR is not just about finding and developing the right talent, but constantly re-imagining how it brings value to the organization? Do you long for not just a “seat at the table” but to actually influence strategies and execution plans?   If this sounds like you, you may want to learn more about our current HR Manager role.
At Canyons, the HR Manager assists the Director of Human Resources in executing strategies that attract, retain and develop diverse and premiere talent. Partnering with business leaders, the HR Manager will influence strategies that link our talented Guides (employees) to achieve business success.  You are the internal consultant to leaders and draw on your business acumen and HR expertise to identify and implement solutions.
This position also plays a pivotal role in creating an Experience of a Lifetime for our Guides, by continually improving the work environment and providing growth development opportunities for talented individuals.
 
Expected Contributions:
• Connect and be a partner with leaders and operational managers to positively influence the business results and improve the overall work environment.
• Drive our culture and values by coaching leaders to achieve business objectives and their individual career goals.
• Be out front and present in the business to anticipate and address needs and issues before they escalate. Maintain a culture of continuous improvement, data driven decision making, and a systemic improvement.
 
Essential Functions:
• Ensure Canyons has the right talent, in the right role at the right time to execute our business strategy. Analyze business data, determine trends, diagnose root causes.  Act as an internal consultant to educate leaders and drive functional improvements.  Work with leaders to develop Workforce and Succession Planning.
• Establish and maintain open, collaborative relationships with Guides and leaders.  Ensures Guides are treated fairly and equitably and issues are brought to resolution. Utilize an “open door” to address Guide concerns in a timely manner.
 
• Ensure resort policies are administered fairly and consistently by educating managers Coach managers on discipline process as needed.
 
• Maintain positive employee relations, and our award winner work environment, free from unlawful harassment and discrimination. Ensure leaders are educated to handle employee relations concerns and work with them to resolve issues in a timely manner.
 
Candidate Profile:
 
Education and Experience
• Experience that provides a basic understanding of employment law, HR practices and procedures.  Ideal candidate will have demonstrated experience and ability to influence at multiple levels of an organization, working in a position where business acumen is essential to the success of the role.  Additionally, experience in investigations and conflict resolution and root cause analysis.
• High school diploma or GED; 2 years’ experience in the human resources, management operations, or related professional area.  4 year degree in a related field preferred
 
Requisite Skills and Knowledge
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
• Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
• Management Skills
• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
• Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
• Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
• Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
• Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
• Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
• High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
• Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
• Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.