Summer Front Desk Agent, Lodge and Spa - Seasonal/Full Time - Keystone, CO

Hospitality Operations Keystone, United States


Description

Keystone Lodge & Spa front desk agent facilitates guest check-in, check-out and provide general information at our AAA Four Diamond Hotel.

  • Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
  • Candidates with prior guest service experience in a fast paced environment preferred.
  • Potential for long term professional development
  • Perform all duties assigned by managers

 

Qualifications:

  • High school diploma or equivalent is required- College Degree preferred
  • MS Office proficiency is required
  • Prior front desk experience a plus.
  • Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
  • Experience in a guest service environment is strongly preferred
  • Previous knowledge of the Resort is strongly preferred
  • Able to communicate effectively in English, both written and verbal
  • Able to lift 30 lbs and to stand for long periods of time in excess of 4 hours without sitting
  • Proficient on property management systems (SMS, PMS, LMS) - preferred
  • Flexible schedule including weekends and holidays is required

 

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