Dining Room Attendant - Full Time - Summer Seasonal - Vail Marriott Mountain Resort
Description
Dining Room Attendant - Full Time - Summer Seasonal - Vail Marriott Mountain Resort - Vail, CO
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at RockResorts/Vail Resorts Hospitality ("RR/VRH") is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
The magnitude of beauty at the Vail Marriott Mountain Resort (http://www.vailmarriott.com) is one that defines the elegance of a European Chateau with the back drop of the Rocky Mountains. The Vail Marriott Mountain Resort and Spa is now hiring a Dining Room Attendant, Full Time Seasonal.
Job Summary:
Responsible for ensuring that all Resort guests have the highest quality food and beverage dining experience possible while assisting in the creation of a profitable department that is environmentally responsible. Follows the brand standards from the beginning of the service cycle through the entire dining process. Exhibits strong menu and beverage/wine knowledge, is professional and gracious while enhancing the dining experience through outstanding service skills.
Essential Job Functions:
- Clear and reset tables according to standard procedures.
- Remove dishes and break down trays when indicated to do so. Ensure proper handling of dishes and glassware to eliminate breakage.
- Fill and refill beverages as needed.
- Sweep floor as needed to ensure a clean dining room.
- Ensure that side stands are stocked to an adequate level at all times.
- Keep side stands clean at all times, including clean floors and full ice bins.
- Practice “clean as you go” by ensuring dirty dishes, glasses, ashtrays, silverware, etc. are removed from guest tables throughout the meal.
- Use a sanitized cloth to wipe tables.
- Reports to work on time as scheduled in neat and complete uniform including name tag and basics card.
- Informs supervisor and the cashier before leaving the work area for any reason.
- Attend pre-shift meetings.
- Understand empowerment principles and use them to ensure guest satisfaction.
- Responds to guest questions regarding hotel.
- Maintains communications with other departments to ensure guest satisfaction.
- Complete daily checklists.
- Attend Service Excellence within the first 60 days of employment.
- Each associate is expected to carry out all reasonable requests by management that the associate is capable of performing.
Qualifications:
- Must be able to read, write, speak, understand and comprehend English. -required
- 1 year guest service experience. required
- F&B experience. -preferred
- Experience working in a hotel. -preferred
- Must be able to lift up to 50 lbs. -required
- Must be able to stand up to 8 hours at a time. -required
- Must be able to bend, crouch, crawl, climb and kneel. -required
- Must be able to work holidays, weekends and evenings. -required
- Able to work until Sept 30th, 2014. -preferred
- TIPS certification is required within the first 60 days of employment. -required
- In-person interviews. -highly preferred
- Resumes. -required
- Two satisfactory references. -required
- Spanish helpful. -preferred
Schedule: 5 days per week. Flexible schedule required, available for split shifts when needed.
Learn more about:
The Vail Marriott: http://www.marriott.com/hotels/travel/whrco-vail-marriott-mountain-resort/
Vail Resorts Grooming Policy: http://jobs.vailresorts.com/info/company-policies.aspx Vail Hospitality's Grooming policy may be slightly more stringent due to our luxury brand.