Supervisor - Quiksilver - South Lake Tahoe, CA
Description
Intermediate: Supervisor: Part Time, Year-Round
Specialty Sports Venture (SSV)
South Lake Tahoe, CA
Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts and its subsidiary SSV, is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.
The supervisor is responsible for directing the day-to-day routine work of a larger group of associates, or is a key holder in a smaller store. Responsible for maintaining business standards and has increased decision making authority and acts as manager-on-duty in absence of other management presence. Also, the supervisor fulfills day-to-day work responsibilities for the organization as needed.
Responsibilities include (but are not limited to):
- Generate retail and/or rental sales, and demonstrate and maintain a professional standard of guest service
- Create a rewarding environment in which to work, generate a team atmosphere
- Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation
- Assist the Store Manager in communicating company values and goals to the employees
- Assist the Store Manager in monitoring and controlling a daily payroll budget
- Manage inventory control and meet or exceed inventory goals
- Remain current on new industry products and trends; demonstrate knowledge of products
- Protect company assets through loss prevention techniques
- Maintain all company paperwork according to policies and standards
Qualifications:
- A minimum of 2 years of retail experience - required
- Outdoor industry retail experience - preferred
- Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required
- Supervisory experience - required
- Maintain a working knowledge of products and trends within the industry
- Commitment to providing exceptional customer service to our guests
- Self-motivated with the ability to multi-task
- Ability to work a flexible schedule; including nights, holidays and weekends - required
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture. SSV operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area.
Learn more about Heavenly Ski Resort
As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.
Some of the benefits include:
- Medical, Dental, Vision and Prescription Drug plans
- 401 (k) Retirement Plan
- Ski and snowboard pass to our world-class resorts
- Employee discounts at our retail stores
- Auto, Home and Pet Insurance
- Excellent training and professional development