Night Audit/Front Desk: Full Time/ Year Round Keystone Lodge and Spa

Hospitality Operations Keystone, United States


Description

 

The Keystone Lodge and Spa is curently hiring a Night Audit/Front Desk Agent. This is the perfect position for someone looking for a more professional position who is looking to have days free and is able to work alone. A focus on guest service is a must as this position is responsible for handling the operation of the Front Desk.

 

Job Responsibilities include, but are not limited to:

 

  • Position is overnight and applicant must be willing to work alone.
  • Applicant must be able to valet guest vehicles and provide luggage assistance.
  • Facilitate guest check-in and check-out and provide general information at our AAA Four Diamond Hotel
  • Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
  • Candidates with prior guest service experience in a fast paced environment preferred.
  • Potential for long term professional development

 

Job Qualifications:

 

  • High school diploma or equivalent - College Degree - preferred
  • Valid driver's license - required
  • MS Office proficiency - required
  • Prior front desk experience is a plus.
  • Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
  • Previous knowledge of the Resort is strongly preferred
  • Able to communicate effectively in English, both written and verbal
  • Proficient on property management systems (SMS, PMS, LMS) - preferred
  • Flexible schedule including weekends and holidays is required

 

 

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