Vail Resorts Careers

Description

The Receptionist supports the Conference Services team at Keystone in their operations covering over 100,00 sq ft of meeting/event space. This is a great opportunity for someone with an interest in guest service, a background in administrative support, and a desire to learn more about conference and event support.

Essential Job Functions:

• Provide front office support/guest service assistance as directed by Office Manager.
• Become familiar with group’s activities and work closely with Banquets, Set-ups and Audio Visual Departments.
• Create, distribute and maintain weeklies, dailies, and guest event reports.
• Become familiar with group agendas, restaurant, and banquet food and beverage menus.
• Provide superior guest service and assistance.  Become familiar and knowledgeable of Resort departments.
• Check voicemail & e-mail as directed by service managers. Respond to all you can help with.
• Answer phones and deal with client questions. 
• Accurately charge and post business center fees.

Qualifications:

• Must be able to type 50 words per minute.
• Previous guest service and administrative experience preferred.
• Previous resort experience a plus.
• Ability to pay attention to detail a must.
• Word processing/data entry experience.
• Strong verbal and written communication skills.
• Positive attitude.
• Flexible work schedule.
• Courteous and professional telephone and guest service skills.
• Good listening abilities.
• Ability to work under pressure, handle multiple tasks and meet deadlines.
• Good proof reading and follow up skills.
• Decision making abilities.

Interesting and Informational Links:

• Find out more about Vail Resorts Recruitment and “like” our page on Facebook
• Find out more about Keystone Resort
• Find out more about our Company Policies