Vail Resorts Careers

Description

PURPOSE/OBJECTIVE

Prepare and serve alcoholic beverages for guests and oversee bar operations.

DUTIES & RESPONSIBILITIES

• Provide superior service to our customers (internal and external) at all times.  Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.
• Open bar facilities. Stock and set up bar for service.
• Mix drinks.
• Serve drinks to customers and/or wait staff.
• Maintain good customer relations; interact with customers in a pleasant but professional manner.
• Ensure that all bar staff adhere to state liquor regulations.
• Determine when customers should not be served liquor.
• Handle or supervise the handling of disturbances created by disorderly or intoxicated patrons.
• Perform cashier duties: set up cash drawer; take payment and return correct change; cash out at end of evening.
• Train and plan, assign, check and evaluate work of wait staff and bar workers with regard to bar-related duties. Assist in interviewing and hiring staff.  Allocate tips. Assist in planning work schedules.
• Order and maintain an appropriate inventory of liquor, food and supplies, adjusting to varying levels of projected business.  Prepare any related records/reports.
• Perform other tasks as assigned.

WORKING RELATIONSHIP

• Reports to Restaurant Manager.
• Works closely with Host/Hostess, Servers, Cooks, etc

PHYSICAL REQUIREMENTS

• Ability to stand for long periods of time.
• Ability to bend, lift and carry heavy objects.

QUALIFICATIONS

• High School education plus one to two years of relevant bar, night club and/or food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• Excellent basic knowledge and skills related to bar set up and drink preparation.
• Excellent knowledge of state liquor regulations.
• Good basic administrative and math skills; familiarity with liquor inventory control.
• Neat appearance and strong customer interaction skills.
• Ability to deal with customers in a courteous and efficient manner. 
• Ability to deal effectively with all patrons.
• Must be 21 years of age or older.
• Must have a valid Food Handler’s Permit and Tips & Sips certificate.