Vail Resorts Careers

Description

Bellperson - Pines Lodge - Full Time, Summer Seasonal - Beaver Creek, CO

Beaver Creek: At the gate, you leave everyday life behind. That's why people travel to Beaver Creek, Colorado from all over the world, and many make it a tradition. The drama of rock and sky, the sheer grandeur of this place, is one reason. That it is North America's World Cup mountain is another. It is also a place of intimacy. A private resort hidden from view, with the power to bring people together.

The Bellperson responsibilities include, but are not limited to:

• Check guests in and out according to RockResort brand standards, through friendly, professional interaction, assisting with luggage and valet services
• Ensures a safe environment for all guests, owners, and employees alike by following all safety guidelines
• Perform all duties associated with valet and doormen positions including: greeting incoming guests, tagging car keys clearly and accurately, advising guest of parking charges and procedures, parking and retrieving cars in an orderly and safe manner
• Manage front drive objectively to organize short-term parking, ensure that cars are not parked illegally or in violation of Associate agreements, administer parking violations and maintain complete control of all cars parked on the premise
• Maintain clean presence of front drive, lobby, pool area, outdoor grounds, parking garage and other common areas.
• Deliver guest packages, amenities, etc. and reprogram rooms upon request by the front desk
• Assist in property maintenance in cooperation and in absence of property maintenance staff including: changing light bulbs, troubleshooting internet connections, reprogramming locks, assisting in guest room plumbing issues, and other general maintenance requests
• Assist Front Desk when appropriate by answering phones, assisting with guest questions, etc
• Performs any additional tasks or projects as required

Requirements:

• High School Diploma or equivalent – required
• Proficiency in English: reading, writing, verbal – required
• Proficiency in Microsoft Word, Excel, Outlook – required
• Ability to lift 50lbs – required
• 2 years guest service experience – required
• Colorado Driver's License or ability to obtain w/in 7 days of hire
• Clear driving record & ability to drive manual transmission
• Flexible schedule: AM/PM, holidays, weekends.
• Knowledge of Beaver Creek and Vail area, activities, restaurants, and mountain layouts
• Strong phone skills
• Multitasking, organizational, communication, and independent work skills required
• 1 year bellperson/valet experience – preferred
• College Degree – preferred