Ethics Specialist
Description
Who We Are Looking For
We are looking for a detail-oriented and results-driven individual to join USANA’s ethics & education team as an Ethics Specialist. In this role, you will be responsible for educating, investigating, and enforcing the Brand Partner agreement and the corporate compliance terms and policies.
What You Will Do as USANA’s Ethics Specialist
Essential
- Complete investigations by looking into possible violations of the terms and policies.
- Follow Standard Operating Procedures to complete investigations when policy violations are proven.
- Recommend corrective actions to the manager for policy violations.
- Educate employees and Brand Partner on the USANA Brand Partner terms and policies.
- Provide correspondence on issues related to compliance matters in a timely manner.
- Audit retail sales verification for compliance and ensure all Brand Partner conduct their business in a legal and ethical manner and adhering to terms and policies.
- Process all requests for person-to-person transfer of Brand Partnerships in accordance with corporate guidelines.
- Process requests for moving, re-entries and placement changes in accordance with corporate guidelines.
- Liaise with government agencies and internal USANA Legal department on compliance and regulatory requirements and documents.
- Prepare, file and maintain all records and documents in compliance with regulatory requirements.
Additional
- Attend internal and external trainings as required on various topics relevant to personal development and the Company’s goals.
- Travel domestically and internationally on weekends and nights as required at USANA/Brand Partner events.
- Maintain consistent, effective and respectful communications and establish an efficient channel of communications with Corporate, managers, colleagues, and Brand Partner.
- Perform other duties or ad hoc projects as assigned or needed.
Background and Skills You Will Need
- University graduate.
- A minimum of 3 years’ previous experience in Compliance and/or Customer Service, with previous experience in the Direct Selling industry is favorable.
- Good command of both written and spoken English.
- Effective public speaking and presentation skills.
- Good problem solving, questioning and investigative skills.
- Must possess a high degree of ethics and integrity, and be willing to adhere to company policies and procedures.
- Ability to work autonomously and within strict deadlines.
- Proficiency in Microsoft Office suite.
- Must be detail-oriented and results-oriented, with excellent planning and organizational skills.
- Must have working experience in preparing, filing and organizing files and documents for government compliance requirements.
Position is located in Taiwan
About USANA
Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.
Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.
USANA employees do more than work for our company––we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA’s direct-selling Associates are supplied with whatever they need to become successful.
USANA Health Sciences, Inc. will only collect personally identifiable information through direct contact from official HR personnel using an official business email address. If you receive a request to provide information via an unsecure or unofficial source, please disregard the email and contact USANA directly.