UX Product Designer

Product Management Denver, Colorado Boulder, Colorado


The Position

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking a UX Product Designer to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do:

  • Be a strong advocate for end users in the product line from building a deep understanding of users and their needs on individual products and features
  • Be the point-person for Product Design embedded within Orchestrated Energy (OE) software teams, supporting Product Managers, Engineers, and Implementation team members building out your designs
  • Effectively communicate conceptual ideas and detailed design rationale both verbally and visually to internal stakeholders and to clients 
  • Translate open-ended requirements into feature designs, digging deeper into stakeholder and user discovery where more clarity is needed
  • From sketch to user testing to launch – design feature sets related to the configuration and enrollment in energy-saving utility programs for a variety of smart devices (with support and mentorship from another Lead Designer) 
  • Build functional prototypes to validate and test designs, leading user research efforts
  • Leveraging the Uplight UI Design System, create simple, elegant, data-driven, user-centric experiences that delight users
  • Maintain and update existing product visual and content assets for utility clients
  • Collaborate with other designers across product lines to improve and standardize design processes
  • Look for opportunities to solve problems in unique and innovative ways
  • Help maintain visual and brand consistency between all products and outlets

 What you bring to Uplight:

  • Experience
    • 3–5 years of related experience
  • Mission-Driven Focus
    • A passion for building a more sustainable future and amplifying the needs of our end users (utilities and their customers)
    • A curiosity and openness to learning about emerging energy-saving technologies, such as smart thermostats, electric vehicle chargers, water heaters, and more 
  • Skill Sets
    • Build productive working relationships with key internal stakeholders across discipline (and some external utility client stakeholders as needed) 
    • An attitude ‘in service of your audience’ and finding ways to understand their needs and validate solutions in service of those needs.
    • An ability to think beyond the pixels and design for the whole experience or service.
    • Proactively work towards project milestones and facilitate cross-functional design reviews.
    • Experience with making complex services easily digestible for an audience.
    • Demonstrate commitment to Uplight core values and Design team principles. 
    • Growth minded and well-versed in giving and receiving constructive feedback
    • Clear understanding and advocacy for an iterative, people-first design process
    • Ability to collaborate and facilitate alignment across varying stakeholder groups 
    • Create research plans, run studies, experience flows, interaction design, content strategy, component design, or visual design depending on their concentration. 
    • Consistently work on complex design projects requiring independent action and high degree of initiative to resolve issues. 
    • Experience working in a Agile and/or SaaS distributed work environments with some background in Scrum/Kanban basic practices
    • Clear communication across verbal, written, live and asynchronous channels.

Bonus points:

  • Experience applying and translating client brand guidelines and the ability to leverage an existing Design System
  • Worked on white-label projects for multiple clients, from concept to implementation
  • Experience with ADA WCAG accessibility standards and certification processes
  • Participated in or led a Google Design Sprint
  • A background in Product or Project Management, or Scrum Master training, that complements your Design background

What makes working at Uplight amazing:

In addition to all the standard medical and dental benefits, that kick in Day 1, we are:

  • Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
  • Committed to the environment, our employees, and our communities. 
  • Focused on career growth by following defined career ladders.
  • Committed to taking our work and mission seriously and….we love to laugh!

 We also provide:

  • 401k Match
  • Medical, vision, and dental insurance 
  • Monthly wellness stipend 
  • Peer to peer recognition program 
  • Management by objectives bonus plan  
  • Innovative flexible time off policy
  • Exceptionally collaborative and cool office spaces (once we reopen them)

 Salary Range: $85,000 to $95,000

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.