Upland Software Careers

Description

At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work and as we keep growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you?

Opportunity Summary: 

We are seeking a skilled and experienced Microsoft SQL Developer with database administration (DBA) knowledge to join our team at Upland RightAnswers. The ideal candidate will be responsible for designing, developing, and maintaining SQL Server databases for the RightAnswers Knowledge Management SAAS application, while also handling administrative tasks to ensure optimal database performance, reliability, and security. This role requires hands-on development skills and good knowledge of SQL Server administration.

• Design, develop, maintain and optimize SQL Server databases, including schemas, tables, views, stored procedures, triggers and functions for the RightAnswers Knowledge Management application. 
  
  
• Implement ETL processes to support data integration and business intelligence needs. 
  
  
• Analyze complex datasets and provide insights to stakeholders through effective querying and reporting. 
  
  
• Manage database performance, including query tuning, indexing strategies, and resource optimization. 
  
  
• Ensure database availability, scalability, and disaster recovery through effective monitoring and maintenance. 
  
  
• Collaborate with software development teams to ensure database designs align with application requirements. 
  
  
• Troubleshoot and resolve database-related issues, including application performance bottlenecks. 
  
  
• Work with support and cloud teams to troubleshoot and triage customer production database issues when needed.
  
  
• Experience working as the sole database expert resource within a development team.
  
   
• Stay updated with the latest SQL Server technologies and recommend upgrades or changes when appropriate. 

Technical Skills:

• 5+ years proficiency in Microsoft SQL Server development and administration (2016 and above preferred). 
   
• Minimum of 5 years’ experience in T-SQL programming, including writing and optimizing complex queries, triggers and procedures. 
  
  
• Hands-on experience with ETL tools like SSIS and reporting tools.
  
  
• Expertise in database performance tuning, including indexing, query optimization, and execution plans. 
  
  
• Knowledge of database design principles, including normalization, data modeling, and partitioning. 
  
  
• Knowledge of SQL Server administration tasks such as backups, restores, user permissions, and server configurations. 
  
  
• Familiarity with high-availability configurations (e.g., Always On, Clustering, Replication). 
  
  
• Knowledge of scripting languages (e.g., PowerShell) for automating administrative tasks. 

Soft Skills:

• Excellent problem-solving and analytical skills. 
  
  
• Strong communication skills for collaborating with cross-functional teams. 
  
  
• Ability to work independently and manage multiple tasks effectively.
   
• Attention to detail and commitment to data accuracy and security. 
  
  

Education and Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience as an SQL Developer, including at least 2 years with some administrative responsibilities. 

• Knowledge of programming in Java, JSP, Html, JavaScript and CSS.
  
  
• Knowledge of web application architectures (Apache Tomcat specifically).
  
  
• Knowledge of DevOps tools and practices for CI/CD pipelines related to database changes. 
  
  
• Knowledge of Docker containers.
  
  
• Exposure to Snowflake or any other data warehouse and analytics tools a big plus.

Upland Software (Nasdaq: UPLD) is a leader in cloud-based tools for digital transformation. To learn more, visit www.uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status or other legally protected status.

#LI-Remote