Order Management Coordinator.

Production New York, New York Req. UMG-5119


Bravado International Group is the only global, 360-degree full-service merchandise company, develops and markets high-quality licensed merchandise to a world-wide audience. The company works closely with new and established entertainment clients, creating innovative products carefully tailored to each artist or brand. Product is sold on live tours, via selected retail outlets and through Web-based stores. Bravado also licenses rights to an extensive network of third-party licensees around the world. The company maintains offices in London, Los Angeles, New York, Berlin, Paris, Tokyo and Sydney. Under the Universal Music Group umbrella, Bravado is able to leverage a global sales and distribution network from the world’s largest record company, as well as the group’s significant marketing strength.

How we LEAD:

We are currently seeking an Order Management Coordinator. The Order Management Coordinator contributes to the production (P2P) process by assisting with the execution of complete delivery, goods receipt through invoice verification. This person will assist in driving KPIs for On-Time Delivery as well as End-to-End cycle times through receiving at the 3PL.

How you’ll CREATE:                 

  • Oversees the complete delivery of a shipment and receipt of all products, materials, and supplies for Tour, Ecommerce, Retail and VIP/Supply
  • Collaborates and communicates with logistics manager, production, and fulfillment operations, and others involved in the shipment and receipt of products
  • Tracks, traces, and updates the status of incoming and outgoing shipments
  • Maintains an accurate log sheet of daily moves within project management systems and ERP
  • Inspects shipment packing lists and compares with records, such as manifests, invoices, or orders, to verify accuracy
  • Provide tracking information and enforce ASN protocol to ensure end distribution has visibility to inbound shipments
  • Perform Goods Receipt on all incoming products and components into ERP system
  • Coordinate the process of invoices and coding and work with finance to ensure timely payment of vendors and billing
  • Confer or correspond with cross-functional teams to rectify problems, such as damages, shortages, or nonconformance to specifications
  • Track finished goods and components until final delivery is made. Work with production to resolve order discrepancies
  • Maintain an organized view of outstanding products and the related unfulfilled orders
  • Monitor various platforms to assure data is consistent across various systems
  • Provide general administrative support to the team as needed
  • Contribute positively to team dynamic and manage up where necessary
  • Creates and logs UPCs for D2C products

Bring your VIBE:

  • College degree preferred
  • Proficient in Excel, including running V-Lookups and Pivot Tables
  • Proficient in Microsoft Office, and Adobe products
  • Ability to work in face paced environment
  • Attention to detail
  • Good computer / data entry skills
  • Strong interpersonal skills

Perks Playlist:

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, “Gift Week”, Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

Universal Music Group is an Equal Opportunity Employer

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.