Human Resources Representative

People, Inclusion & Culture Hollywood, California Req. UMG-5030


We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD: 

Our commitment to innovation extends to our first-class People Inclusion & Culture Team (otherwise known as “Human Resources”), which is currently seeking a Human Resources Representative. This is a great opportunity to join a fast-paced team focused on providing best in class service to the top music company in the industry. This position is ideal for a highly motivated individual who is strongly committed to customer service and pursuing a career in Human Resources in a creatively driven industry. 

How you’ll CREATE:

  • Provide functional and local PIC/HR support across multiple business units within Universal Music Group
  • Facilitate and help implement key PIC/HR initiatives, projects, programs, and events
  • Greet employees, applicants, and visitors, and serve as front line PIC/HR customer service representative. Spend time getting to know our employees professionally, so that they think of PIC/HR as a go-to resource. Field basic questions to assist employees, and provide relevant updates to PIC/HR team to follow up
  • Responsible for input into HRIS system (Workday) of related to employee actions (Promotions, transfers, contract increases, terminations, etc.)
  • Responsible for inputting Employment contracts details into related system
  • Utilize HRIS systems to research issues and provide data analysis, as appropriate
  • Responsible for employee onboarding, including processing all new hire paperwork, new hire orientation set-up, and liaising with Admin Services and IT on new hire workspace and technology needs
  • Prepare required documents for separations, schedule exit interviews and collect company assets upon exit
  • Support People Business Partner team in day-to-day administrative tasks and projects, answering tier-one employee questions with a focus on customer service
  • Route job requisitions for approval, working closely with Talent Acquisition as needed
  • Maintain org charts and similar tasks
  • Responsible for I-9 update processing
  • Stay current with changes in legislation, benefit plan updates, internal processes, policies, and procedures
  • Maintain applicable Federal, State, and local required postings up to date
  • Responsible for tracking and coordinating deliverables for our employee service award program
  • Assist in monitoring and ordering business supplies

Bring your VIBE:

  • 2-4 years of HR, Administrative Assistant or other relevant work experience preferred (with an interest in expanding overall knowledge base in HR)
  • Previous Workday experience a plus but not required, but system/technology savvy
  • Proficient in Microsoft Office programs; Visio and/or Org Plus experience a plus
  • Excellent communication (written and verbal) and interpersonal skills
  • Great team player that looks for opportunities to help the team achieve goals and deliverables
  • Exercise a high degree of professionalism and confidentiality in interactions with all levels of the organization
  • Respond to employee inquiries and requests swiftly and with tact
  • Proactive, bright and innovative individual who is business savvy and demonstrates good judgment
  • Strong organizational skills and the ability to prioritize deadlines and multi-task in a fast-paced environment
  • Ability to successfully balance work priorities across multiple business units
  • Highly adaptable to a fluid and ever-changing work environment
  • Must have excellent follow-through skills and the ability anticipate and address business needs proactively
  • Regularly applies critical thinking to understanding and resolving issues
  • Ability and desire to work in a Hybrid environment: UMG’s Future of Work is in-office & remote, 2-3 days/week.  Must be open to working in our offices 2-3 days/week.

Perks Playlist:

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, “Winter Break”, Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

Universal Music Group is an Equal Opportunity Employer

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.