IGA Business Analyst
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How you’ll LEAD:
We are currently seeking a business analyst with deep level expertise in Identity and Access Management solutions, federation, and the implementation of Identity Governance systems in the enterprise. The Analyst will serve as a technical expert for requirements, design and implementation of Identity and Access Management systems and tools. The analyst will also assess and evaluate integrations to provide resolution of complex system problems and meet evolving business and security needs. This position will be responsible for understanding and supporting the design of UMG’s organizational, procedural, and technological security controls within the context of the global regulatory frameworks and its suite of affiliated businesses.
An ideal candidate would be someone that has a solid understanding of the broad aspects of information security and can apply that knowledge to solve problems at scale. This role requires a broad mix of business and technical acumen coupled with polished communication and a strong desire to learn. In addition to having strong technical skills, you must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.
How you’ll CREATE:
- Elicits, analyses, specifies, validates, and documents the business needs of stakeholders, be they customers or end users.
- Serve as a subject matter expert for Identity and Access Management including IGA, SSO and Federation.
- Work with overall Identity and Access Management Lead, Information Security, and cross-functional partners to build, maintain, and execute on a roadmap considering short, medium and long-term access control and operational needs for tools
- Understand technical implementation details for implementing Identity and Access Management and security controls
- Collaborates with project sponsors to determine project scope and vision.
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with stakeholders and project team to prioritize collected requirements.
- Research, reviews, and analyses the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Participates in the QA of existing solutions to ensure features and functions have been enabled and optimized.
- Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
- Analyses and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develops and utilizes standard templates to accurately and concisely write requirements specifications.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
- Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Bring your VIBE:
- Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development
- 8+ years of working experience in Identity and Access Management data analysis, and/or information security capacity
- Experience in information security concepts and applying them at scale
- Understanding of internals of IGA systems such as Saviynt/Sailpoint
- Understanding of internals of security protocols such as LDAP-S, SAML, WS-Federation, SCIM, OAuth, and OIDC
- Understanding of internals of IAM solutions such as Azure Active Directory, Active Roles, Duo, MIM, Okta
- Sound knowledge of all procedures, standards, and regulations for authorization and authentication, applied cryptography, and security vulnerabilities.
- Experience independently leading projects to completion
- Experience with working with leadership and engineers
- Able to exercise independent judgment and take action on it
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- BS/MS degree in Computer Science, Engineering, Business Administration or a related subject
- Demonstrated excellent technical writing skills
- Multiple language skills a plus.
- Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
- Paid Time Off – Paid Holidays, “Winter Break”, Wellness Fridays
- Student Loan Repayment Assistance
- Employee Developmental Support
- Annual Gym Reimbursement Package
Universal Music Group is an Equal Opportunity Employer
All UMG employees are currently required to be fully vaccinated against COVID-19 or provide proof of a negative PCR or Antigen test before entering any Company offices unless they have been approved for an exemption or unless prohibited by applicable law.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.