UK Royalty Manager

Royalties & Copyright Kings Cross, London Req. UMG-5328


Job title: UK Royalty Manager
Responsible to: Head of Administration
Department: UK Administration
Location of work: 4 Pancras Square, Kings Cross


Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected]


The A Side: A Day in The Life

In this role you will be expected to lead and deliver an efficient World class UK Royalty service with full alignment to the Global Administration organization’s strategy and standards. You will have the ability to suggest, develop and implement new processes in addition to maintaining processes on an ongoing basis. Relationships and communication are key; the Royalty Manager will be highly effective in forming cross functional relationships within the UK operating company and within the wider global organisation. The Royalty Manager will also form and maintain effective relationships with the UK client base. 


The B Side: Skills & Experience


Be Organised 


  • Delivery of statements to the Global Royalty dept
  • Transaction reconciliation process
  • Production of Client & Management Service Packs
  • Facilitation of Payments
  • Oversee the quarterly Royalty Closes and associated payment timetable
  • Management of client queries, allocation to team members and the wider UK Administration department as necessary


Be Analytical


  • Reconciliation of Payments and Statements
  • Post processing statement review
  • Suspense and Error Calculation review
  • Pre-Close Reviews; e.g. Quality assure client balance


 Be Collaborative


  • Lead and develop the UK Royalty Department
  • Oversee and develop the Royalty processes, with support from the Assistant Royalty Manager
  • Account Management for UMPG’s online royalty portal
  • Support the Assistant Royalty Manager on the maintenance and delivery of the Control Environment
  •  Manage client audits
  • Provide business support to the Head of UK Administration


Person Specification




  • Proven experience of delivering Royalty processes at a managerial level
  • Proven leadership experience
  • Experienced at effectively monitoring and managing performance issues and managing up
  • Experienced at creating and building workflows, project plans, setting goals and meeting targets
  • Effective communication: A strong ability to provide concise, informed administration reporting and narratives to senior management, clients and their representatives as well as staff with various levels of expertise
  • Demonstrable track record of training, coaching and mentoring staff across all administration disciplines.
  • Motivated and open to change with ability to bring new and practical ideas
  • Excellent MS Office skills, particularly Excel as well as being comfortable learning to extract data from customised systems and databases
  • Experience of client audits 


Bonus Tracks: Your Benefits


  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)


Just So You Know…


The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.