Junior Account Manager

Commercial Services Kings Cross, London Req. UMG-5687


Job title: Junior Account Manager
Responsible to: Commercial Director
Department: Commercial & Creative Services, UK
Location of work: 4 Pancras Square, Kings Cross


Music is Universal



It’s the passionate and dedicated team at Universal Music UK who help make us Britain’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.


Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.


We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected]


The A Side: A Day in The Life



Reporting into the head of sales this is a key role managing two grocery accounts for CD distribution as well as supporting two of UMGs most business-critical partners in Amazon and HMV, working in an overall team of five people providing general administrative support across our physical business.


The B Side: Skills & Experience



Be Operational


  • Manages weekly meetings with business partners covering the day to day distribution of UMG & NOW titles. The sell in for frontline and catalogue releases includes provisions of relevant sales data, forecasting and promo information
  • Weekly albums performance reviews to include P&L Management and focusing on areas to improve
  • Inputs into commercial terms review and negotiations for Grocers
  • Works closely with Operations colleagues and labels on stock management.
  • Supports Head of Sales across all partners, is flexible and manages balanced workload
  • Works closely with commercial Interns and Admin manager, managing workload and delegation of key task in timely manner to follow critical path
  • Attend and contribute to regular meetings with label contacts to ensure the grocery team receive all necessary information as and when needed and grocery updates provided to labels


Be Strategic


  • Scientific forecasting for key releases, to be shared with buying & label teams within critical path
  • Detailed forecasting to determine whether we support titles in grocers and lifecycle and pricing management
  • Lead thinking in partnership with LM and NOW MD on release strategy, spend, pricing and promotions


Be Commercial


  • Work closely with Director of Group Catalogue Sales to choose the right titles per grocer
  • Capitalise on promotional price drops and drafting opportunities
  • Work with UMC team to ensure best available coverage for JV titles, manage lifecycle and chart positions
  • Seek opportunities to maximise sales on key album launches with best in class execution in specialist sector, while efficiently managing spend / stock
  • Seek opportunities to add value to artist launches with relevant retailer mechanics, socials and store events


Person Specification



  • Good organisational skills and confident communicator
  • Highly organised and able to manage own workload effectively
  • Computer literate across all Microsoft Office applications. High level Excel Literacy
  • Previous experience working in a busy office environment preferred
  • Motivated / self-starter, with a proactive approach
  • Good communication skills, written and verbal


Bonus Tracks: Your Benefits



  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan available
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)


Just So You Know…


The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.