Commerce Assistant

Business Strategy & Operations Ladbroke Grove, London Req. UMG-4803


Job title: Commerce Assistant
Responsible to: Head of Streaming & Commerce
Department: Virgin Music Label & Artist Services UK
Location of work: Sarm Music Village, 105 Ladbroke Grove, London, W11 1PG

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected]


The A Side: A Day in The Life


Reporting into our Head of Streaming & commerce, in this role you are a key part of the Virgin Music UK commerce team, working closely with the Junior Commerce Manager & Streaming Manager. 

Day-to-day, you will be responsible for assisting in all areas but particularly focussed on all administration & reporting duties.


 The B Side: Skills & Experience


Be Organised


  • Compile all relevant release information templates for communication to commercial accounts within a timely & professional manner including:
    • Amazon marketing planner & SDQ forms
    • HMV catalogue upload sheets & New Release planner
    • Indies sell-in grid
    • Supermarket new line forms
  • Manage tour stock for artist & label partners - chasing tour stock requirements, setting up accounts, ensuring payments are made to keep in credit and chasing up deliveries
  • Compile the weekly stock & sales tracker for the business & key label partners
  • Compile & distribute weekly new release ships & stock to the business & key label partners
  • Send out Caroline gig list to key contacts & compile ticket requests
  • Compile & maintain the Virgin Music stock tracker, working with the Junior Commerce Manager & Head of Streaming & Commerce to set allocations by account


Be Administrative

  • Compile & communicate weekly email reminder for physical salesnotes required for the next week’s pitching
  • Compile retailer links for marketing teams to promote via Linkfire, newsletters, socials & websites
  • Compile instores/outstores sales report on a weekly basis.
  • Ensure all key accounts & indies team have access to forthcoming music in a secure, UMG approved format
  • Compile weekly pre-order report
  • Compile sales note and external schedule mailout to key partners incl. independent sales team
  • Key partner stock + sales report compiled & sent out weekly
  • Create & maintain a weekly competitor sales report, recording week 1 sales by variant, complete with daily format sales splits & providing an overview of campaign activations
  • Create Week 1 commercial round up reports for our key releases as well as key competitors
  • Check OCC listing for our Priority releases weekly to ensure all formats & correct tracklist are submitted



Person Specification


  • A passion for & good knowledge of the current music scene
  • Strong communication and interpersonal skills
  • An understanding & knowledge of the UK music retail landscape and the market they operate in is preferable
  • Well organised with the ability to plan & deliver to tight deadlines.
  • Excellent attention to detail
  • Ability to take large amounts of information & extract the key parts to build concise, impactful reports
  • Ability to interpret analytical data
  • Ability to adapt to change in a positive manner
  • Ability to remain calm under pressure, handling large amounts of communication at different levels in a positive manner
  • Proactive approach to work, constantly seeking improvement in all areas
  • Experience of working on own as well as part of a team, and with colleagues at all levels
  • Excellent IT skills; must be proficient in PowerPoint or Keynote, Word, Excel, Google Docs


 Bonus Tracks: Your Benefits


  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)


Just So You Know…


The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.