Manager, Studios

Production Nashville, Tennessee Req. UMG-4525


Description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD: 

This role is responsible for the client experience and day-to-day front office operations of the studio complex in Nashville, including team scheduling, client booking and facility admin.

How you’ll CREATE:

  • Manage and facilitate the daily operations and client related activities to ensure smooth functioning and presentation of the studios
  • Day-to-day duties include client interaction, phones, coordinating session needs to ensure maximum client satisfaction, booking rooms and daily updates to the studio calendar system
  • Responsible for directing daily tasks around the studio complex to keep it in tip-top shape, i.e.:
    • Appearance of buildings and studios inside and out
    • Maintain supply stock levels
    • Make sure studio assistants know what they need and have what they need for a successful session
    • Make sure all cleaning tasks are completed throughout the day and the facilities are left ready to go for the next day
  • Work with local and central UMG facilities teams to ensure studio facility remains clean and in good repair
  • Assist all guests and clients to Studios as needed, including assistance with parking, escort through building, etc.
  • Build relationships with return clients to enhance their overall experience at East Iris
  • Interface with A&R staff for booking studio time
  • Work with studio exec on negotiating studio rates as needed
  • Help curate, manage and update all social media platforms for the Nashville studio operation
  • As needed, support studio bookkeeping activities (work-orders/invoices, coding, billable incidentals)

Bring your VIBE:

  • Leadership skills/people management, with strong emphasis on client/customer service
  • Basic knowledge of Recording Studio/Post-Production services
  • Understanding of, and a passion for, the music business
  • Ability to effectively communicate with senior management
  • Ability to effectively direct junior members of staff in a positive, encouraging way
  • Ability to deal with ambiguity and work independently
  • Customer service/Client relations experience required
  • Exposure to the music business, whether through education or work experience or just sheer passion for it
  • Event planning/management experience appreciated
  • BA in relevant field or equivalent work experience

 

  Perks Playlist:

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, “Gift Week”, Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

 Universal Music Group is an Equal Opportunity Employer

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

 

 Universal Music Group is an Equal Opportunity Employer

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

We are an E-Verify employer.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish