Assistant Store Manager (Bravado/3rd Party)

Commercial Services New York, New York Hollywood, California Philadelphia, Pennsylvania Req. UMG-5064


Bravado International Group is the only global, 360-degree full-service merchandise company, develops and markets high-quality licensed merchandise to a world-wide audience. The company works closely with new and established entertainment clients, creating innovative products carefully tailored to each artist or brand. Product is sold on live tours, via selected retail outlets and through Web-based stores. Bravado also licenses rights to an extensive network of third-party licensees around the world. The company maintains offices in London, Los Angeles, New York, Berlin, Paris, Tokyo and Sydney. Under the Universal Music Group umbrella, Bravado is able to leverage a global sales and distribution network from the world’s largest record company, as well as the group’s significant marketing strength.

How we LEAD: 

Bravado is seeking an Assistant Store Manager to assist in managing our artist’s and label stores to ensure best-in-class e-commerce services are regularly achieved and maintained. You will have the opportunity to work with some of the most successful artists and entertainment companies in the world, and to work with emerging digital music and entertainment technologies.

 How you’ll CREATE:

  • Assist Store Managers with project management for ecommerce stores
  • Assist Store Managers in setting up & maintaining store environments
  • Lead management on stores as needed
  • Update products, descriptions, images, and other customer-facing information to ensure the store front end functionality is optimized
  • Handle one-off platform updates to shops
  • Monitor shipping rates for accuracy
  • Assist Store Managers by coordinating product restocks
  • Work with Account Managers to make sure all details needed concerning new launches and stores are received in a timely manner from clients
  • Assist with managing inventory levels and inventory reporting
  • Manage comp shipment requests
  • Assist with logistics and warehouse management
  • Work with fulfilment partners and customer service team to provide efficient customer experiences
  • Conduct periodic reports for clients as needed
  • Assist with using sales reports to make recommendations to drive revenue for clients
  • Work with marketing account teams to ideate and create unique, topical merchandise for clientele

Bring your VIBE:

  • 2+ years experience working in a professional environment
  • 1+ years experience in merchandising, ecommerce, supply chain, music business, or related field
  • Experience working in customer service related field is a plus
  • Extremely detail-oriented and organized
  • Proficient in Excel & Microsoft Office
  • Self-starter who can complete tasks with minimal supervision
  • Very strong communication skills
  • Works well with a team
  • Good with tight timelines and strict deadlines
  • Easily adjusts to shifting priorities
  • Photoshop experience is a plus
  • Trustworthy with sensitive information
  • Bachelor’s Degree - preferably in business, merchandising, or a related field

Perks Playlist:

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, “Gift Week”, Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

Universal Music Group is an Equal Opportunity Employer

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.