Systems Coordinator, Finance & Content Technology

Business Strategy & Operations Kings Cross, London Req. UMG-4808


Job title: Systems Coordinator, Finance & Content Technology
Responsible to: Senior Manager, Finance & Content Technology
Department: Mercury Studios
Location of work: 4 Pancras Square, Kings Cross


Music is Universal


It’s the passionate and dedicated team at Universal Music UK who help make us Britain’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected] 


The A Side: A Day in The Life


This role will support the Senior Manager, Finance and Content Technology in delivering the Company’s metadata set up, workflow and processes. The role will work with business functions to schedule and deliver releases accurately and timely. 


The B Side: Skills & Experience


  • Assist repertoire setup, research and completion for both new and catalogue releases across Mercury Studios and UMG systems and formats (physical & digital)
  • Develop expertise of metadata systems and workflow processes within the Mercury Studios/UMG supply chain
  • Liaise with internal teams in addition to external UMG colleagues to establish a cohesive and transparent workflow
  • Resolve metadata issues accurately, ensuring solutions work for all the parts of the business and deadlines are adhered to
  • Assist in linking current, historic, and future repertoire to the Global Rights System
  • Handle release requirements for physical and digital across systems
  • Provide progress reports of issues raised and global standards updates
  • Ensure correct and complete product setup in R2 so that revenue for the Studio’s audio and audio-visual content is claimed and secured
  • Ensure quality control of metadata ingested into R2 system
  • Manage global digital and physical initiatives as briefed by the Senior Manager
  • Provide cover for the Senior Manager, Finance & Content Technology if necessary


Person Specification


  • A detailed understanding of metadata requirements and related issues (desirable, not essential)
  • Experience in quickly understanding new business information systems and processes
  • Ability to work closely with other team members while, at the same time, taking responsibility for and initiative over personal workload
  • Excellent coordination, communication, reporting and trouble-shooting skills
  • Ability to work effectively under pressure, multi-task and be highly flexible to juggle priorities and meet all deadlines
  • Personable and co-operative approach, strong verbal and written communication
  • Ability to communicate effectively to colleagues, key internal and external business contacts
  • Degree level qualification
  • Experience in Information Systems / IT / Database Management (desirable, not essential)
  • Strong passion for and knowledge of music and audio-visual content
  • Driven and results orientated


Bonus Tracks: Your Benefits


  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)


Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.