Data & Process Analyst

Supply Chain Management Kings Cross, London Req. UMG-5356


Job title: Data & Process Analyst
Responsible to: Director, Metadata Operations
Department: Global Supply Chain
Location of work: 4 Pancras Square, Kings Cross


Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected]


The A Side: A Day in The Life

This role will work closely with our Global Metadata Operations team in providing support for the continued development and improvement of our tools and processes in the pursuit of global repertoire metadata excellence and compliance.


The B Side: Skills & Experience

Be Technical 


  • The successful candidate will develop existing (and implement new) processes, applications and tools to assist the Global Metadata Operations team in day to day activity, projects and change management pertaining to UMG repertoire metadata
  • Propose innovative technical solutions to the identified problem domains


 Be Data-Driven


  • Provide assistance in analysis and comparison of large datasets, mapping and aligning different schema in preparation for migration/ingestion
  • Provide reporting from various data sources to assist in project-based work as well as servicing regular requests from the business for information
  • An ability to grasp the business context of the data is critical


Be Collaborative


  • Assist in ensuring access to our repertoire systems for new users is administered and audited correctly
  • Work with the business and IT teams in developing and delivering visualisation tools to enhance our current business practices and provide increasingly effective insight to key stakeholders


Personal Specification




  • Strong, effective communication skills
  • Ability to quickly understand complex business problems
  • Ability to quickly learn new, emerging technologies and envisage their use within UMG’s business
  • Experience of Agile development methodology
  • Programming (R or Python desirable or similar)
  • Database design / SQL or similar
  • Ability to work autonomously and as part of a team
  • Generation of graphical output
  • An understanding of the recorded music industry processes
  • A good understanding of key music business concepts is critical 




  • Experience within the music industry
  • Experience with MS PowerBI / Google Big Query or similar
  • Lean Six Sigma Green Belt or similar
  • Full-stack developer


Bonus Tracks: Your Benefits


  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)


Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.