About Us:

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.    

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

Under the direction of the SBA Portfolio Servicing Manager, this position is responsible for monitoring and servicing of the Bank’s government guaranteed (SBA and USDA) loan portfolio.

• Manages, reviews and monitors servicing requests, default actions and annual loan reviews in compliance with SBA/USDA SOP and Umpqua Bank policies and guidelines. 
• Prepares written credit memos, loan status reports, modifications, cash flow analysis and risk rating recommendations.
• Handles technical, often difficult loan functions. Reviews and monitors commercial and/or real estate loan documents for accuracy, completeness and adherence to approval conditions.
• Works directly with customers and authorized third parties to obtain all necessary information and clarification needed to complete loan actions and financial analysis.
• May monitor, service and report on past due or classified loans.
• May work with attorneys and other financial or legal resources to obtain correct and accurate documents to fully protect the financial institution’s interests in the credit relationship.
• May perform other duties as assigned.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become “Business Bank of Choice”
• May perform other duties as assigned.

About You:

• Bachelor's Degree: In Commercial or SBA Lending and/or Portfolio Management or equivalent experience (Required)
• 4-7 years of experience in Commercial or SBA Lending and/or Portfolio Management (Required)
• 4-7 years of experience in Commercial or SBA Lending and/or Portfolio Management (Required)
• 4-7 years of credit analysis and/or loan review. (Required)
• Advanced Underwriting skills and understanding of credit policy and procedures
• Extensive knowledge of government guaranteed products, processes and procedures.
• Advanced understanding of credit policy and procedures
• Advanced verbal. written and interpersonal skills.
• Strong analytical and problem solving skills and ability to exercise sound business judgment.
• Strong relationship management skills with ability to work on multiple competing priorities in a fast paced environment.
• Individuals and entities suspended, debarred, revoked, or otherwise excluded under the SBA or Government-wide-debarment regulations are not permitted to conduct business with SBA, including participating in an SBA –guaranteed loan.  Umpqua Bank is responsible for consulting the System for Awards Management’s (SAM) Excluded Parties List System (EPLS) or any successor system to determine if an employee or an Agent has been debarred, suspended or otherwise excluded by SBA or other federal agency.

Travel Type: Occasional

Workstyle: Fully onsite

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $77,680.00 to 130,000.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.