Technical Operations Consultant

Information Technology Irvine, California


our öffer

  • Provide recommendations on product and process improvement by tracking system and customer issues
  • Support Technical experts in leading Connected Car customer issue and incident management initiatives.
  • Engage business units and supplier/partner's participation for issue management and be the coordination point of contact on behalf of the connected vehicle systems team to drive customer issues to closure
  • Oversee testing and validation schedules for Connected Services, including coordination of IT sprint releases for pre-and post-production validation

yöu

  • Bachelors of Science in Engineering, Information Technology, or Business with strong affinity to technology
  • 2-3 years of experience in technology consulting or connected services quality management
  • Experience utilizing JIRA and MS Excel for project planning and tracking
  • Solid understanding of IoT or Telecommunications
  • Strong experience leading Connected Services topics and discussions with technical and non-technical customer stakeholders
  • Strong analytical skills in root cause analysis and issue resolution
  • Experience working directly with Automotive OEM’s, Tier 1 and Tier 2 suppliers is highly preferred

top 5 reasöns

  1. An entrepreneurial environment with immediate responsibility and a chance to make a difference from the word go
  2. Innovative projects with big name clients and exposure to future, cutting edge technologies
  3. Unlimited individual growth opportunities and the ability to create a personalised career path
  4. Access to a global network with opportunities to live and work abroad
  5. All the support, training and coaching you need to further your career
  • +X. A team spirit and family-like culture as exciting and colourful as our gradient coloured coffee marshmallows

üs

umlaut is a 4500+ people strong global full-service cross industry end-to-end partner that applies its deep-running interdisciplinary, collaborative advisory and fulfilment capabilities to change its clients fortunes for the better and - on top of that - add value, quality and focus to their organisations and produce.