Enviro Services Tech, Housekeeping; Day

Facilities & Maintenance Clinton, Massachusetts Leominster, Massachusetts


Position at UMass Memorial HealthAlliance-Clinton Hospital

Everyone is a Caregiver


At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Title:  Environmental Services Tech / Transporter
Department:   Housekeeping
Requisition #:  203855
Hours: 40 
Shift: 8:00am to 4:30pm including weekend and holiday rotation per dept schedule.
Union: Non-Union
Posting Date: 7/3/2020
Status:  Non-exempt/Hourly 
Location: HealthAlliance, Clinton Campus. May be required to work   shifts at other campuses. 

HealthAlliance-Clinton Hospital is part of the UMass Memorial Health Care system.  Serving northern central Massachusetts, we are committed to improving the health of people through excellence in care and comprehensive health services.  Promoting healthy lifestyle habits, we serve as a role model by having a tobacco and smoke free campus and hiring nicotine free employees.  By exploring careers with us, you are committed to giving your best to our patients, our community and everyone working on our HealthAlliance-Clinton Hospital Care Team. Whatever your career choice, know that at HealthAlliance-Clinton Hospital you can make a difference.

 Position Summary: 

The Housekeeper is responsible for providing a clean, disinfected and safe environment in any assigned area, using appropriate disinfectants, cleaning chemicals, methods, techniques, and cleaning equipment including but not limited to mops, wipes, vacuums, floor polishers and floor care equipment.  Additionally, housekeepers are responsible for the transportation of patients to and from treatment units, using a wheelchair or stretcher.  All of these functions are performed with the direct or indirect leadership of a lead tech and the housekeeping management staff. All housekeepers and transportation staff must have the ability to communicate clearly with department approved “direct connect or push to talk devices” and adhere to the Standard of Conduct policy when utilizing the devices.

Major Responsibilities:

Transportation duties:

Transports patients to treatment units, using a wheelchair or stretcher in accordance with hospital procedures and safety guidelines.

Transports specimens, samples and paper work in accordance with hospital procedures and infection control guidelines.

Transports patient care equipment in accordance with hospital procedures and safety guidelines.

Responds to requests from hospital staff within the scope of this Job Description.

Housekeeping duties:

Cleans and disinfects all horizontal and vertical surfaces in accordance with area work flow sheets and in accordance with hospital procedural and infection control guidelines using only hospital approved cleaning chemicals and disinfectants.

Performs hard floor care: dust mopping, damp mopping, polishing, vacuuming,stripping and refinishing in accordance with departmental procedures.

Performs carpet and furniture care in accordance with departmental procedures.

Collects and disposes of trash and soiled linen in accordance with hospital procedures and infection control guidelines. 

Cleans and maintains restrooms in accordance with area work flow sheets.

Cleans and maintains beds, stretchers and exam tables in accordance with area work flow sheets.

Operates and maintains equipment including, but not limited to, “front to back” burnishers, wet vacuums, carpet vacuums, mops, buckets, wringers, service carts and other floor care and cleaning equipment in compliance with departmental and corporate safety guidelines.

Maintains items and supplies in assigned area in accordance with area work flow sheets.

Inspects equipment, structures, or materials to identify problems or defects.  Reports any irregularities to supervisor or appropriate management.

Performs other ESD duties as directed.

Meets established productivity standards.

Facilitates and promotes the sharing of knowledge and content throughout departments.

Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.

The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.

Adheres to change control processes.

Participates in cross training to optimize department resources.

Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.

Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.

Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.

Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards and dress code.

Complies with established environment of care/safety policies and procedures and all health and safety requirements.

Maintains and fosters an organized, clean and safe work environment.

Contributes to the development and application of process improvements.

Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.

Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.

Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.

Complies with established departmental policies, procedures and objectives.

Attends variety of meetings, conferences, seminars as required or directed.

Demonstrates use of Quality Improvement in daily operations.

Complies with all health and safety regulations and requirements.

Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

Position Qualifications:

The ability to understand, read, speak and write basic English.

The ability to operate and maintain all equipment and tools in the department.

Knowledge of housekeeping procedures and standards sufficient to perform tasks.

The ability to lift, push, pull, carry, grasp and manipulate heavy objects and spend long periods of time standing on feet.

The ability to accept constructive feedback and initiate appropriate actions to correct situations. 


High School diploma or equivalent preferred.

A minimum of six months’ work experience dealing with the public or in a housekeeping function is desirable. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 

Standards of Respect:

Standards of Respect
We’re striving to make respect a part of everything we do at UMass Memorial – for our patients and for each other. We’re expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.

As an equal opportunity and affirmative action employer, UMMHC recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.