Management Worcester, Massachusetts


Position at UMass Memorial Medical Center

Requisition #: 181817

Title: Clinical Coordinator, Inpatient

Department: Newborn Nursing ICU (NICU)

Status: Exempt

Hours: 36 Days (some weekend and off shift coverage)

Location: UMass Memorial Medical Center – Memorial Campus

UMass Memorial Medical Center is the region's trusted academic medical center, and part of the UMass Memorial Health Care system. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

Position Summary:

Responsible for directing and coordinating daily departmental function and planning for delivery of the highest quality of safe patient care. Collaborates with the Nurse Manager to manage and direct the implementation of professional nursing practice on a daily basis.

Position Qualifications:

Bachelor’s degree in nursing or management experience and current Massachusetts Registered Nurse licensure and registration required. Minimum of two years related clinical experience and at least one year experience in the clinical preceptor and/or resource role. Demonstrates leadership experience. Excellent verbal and written communication skills.

Major Responsibilities:

Coordinates age-appropriate patient care activities for a defined staff and makes immediate decisions for those areas within the scope of his/her responsibility using knowledge of standards, policies and procedures as they apply to the given area.

Conducts daily patient care rounds, assessing patient care requirements and monitoring nursing staff performance. Reviews documentation and addresses non compliant standards with staff.

Assists with the coordination of patient satisfaction initiatives on the unit. Evaluates performance through patient and family interviews and review of HCAPS (Hospital Consumer Assessment of Healthcare Providers and Systems) reports. Communicates with staff recognizing achievements and identifying opportunities for improvement.

Coordinates daily operations to assure appropriate staffing, optimal patient flow, bed management, and productivity to meet or exceed budget. Keeps nurse manager informed of nursing workload, changes in patient and/or employee needs.

Collaborates with the nursing leadership team in the strategic planning, implementation, evaluation, and revision of systems to support and enhance the competence, autonomy, and accountability of the nursing staff.

Assists manager to ensure the department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.

Participates in the development of goals, objectives, policies and procedures for efficient departmental operations.

Identifies issues and seeks resolution to problems. Utilizes analytical and critical thinking in decision making and judgment that is aligned with organizational objectives.

Participates in monitoring resources. Notifies nurse manager of risk management issues and follows up with appropriate staff as necessary.

Provides input to the preparation of the annual budget and capital equipment budget.

Serves as a role model, coach and facilitator. Inspires and encourages teamwork.

Fosters a collaborative professional relationship with other hospital departments/staff, physicians, and managers to ensure best practice is the focus for all patient-centered quality care.

Assists the Nurse Manager with personnel responsibilities including, but not limited to, interviewing, hiring, performance evaluations, scheduling, orientation, annual regulatory and clinical competency requirements. Provides immediate disciplining and counseling to staff as necessary. Makes recommendations to Nurse Manager regarding need for further disciplinary action as necessary.

Assists manager in ensuring compliance with regulatory agencies such as Joint Commission, DPH, etc. Assists in development and maintenance of procedures and processes necessary to meet regulatory requirements.

Participates in staff meetings, sharing system wide goals and objectives with front line staff and links their daily work to the mission and vision and strategic goals of the organization.

Attends nursing leadership and manager meetings. Participates in committees and taskforce teams as a representative of the Department of Nursing. Attends conferences and seminars as required or directed for facilitation of professional development.

Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.

Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.

Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.

Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.

Ensures compliance to all health and safety regulations and requirements.

Performs similar or related duties as required or directed.

All responsibilities are essential job functions.

As an equal opportunity and affirmative action employer, UMMHC recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.